Social Media and Community Specialist - Portfolio Company

Responsibilities

• Build social media communication top line strategies. From observation and insights into social media communication strategy, providing way-in and content references for all social media channel (Facebook/Instagram, Youtube, TikTok, Twitter, Discord)
• Optimize social media channels and content performances to better reach and engage with our audience through organic, earned and paid media strategies
• Own social media campaign development process end-to-end: from creative briefings, channel strategy, reporting, and learning
• Manage complaints/negative sentiments on social media properly and assist the development of SOPsDevelop creative content strategies that are forward-thinking and unique
• Organize and execute online and offline events, campaigns, user surveys, user interviews and other user engagement activities
• Plan and execute relevant community group initiatives 
• Work closely with other departments such as Growth, Product, User operations and Compliance to establish a way to identify market trends and competitors social media strategies

Requirements:

• 5 years relevant experience in Social Media and Community management in leading retail or tech companies in Indonesia
• Hands-on experience in content management and content creation 
• Ability to create engaging content with an analytical tone 
• Excellent copywriting and communication skills in English and Indonesian
• Knowledgeable about relevant community groups and forums 
• Analytical and good multitasking skills
• Well-versed, passionate and knowledgeable about Crypto, Blockchain and Web3 Industry