Recruitment Team Lead

About the position:

• The Recruitment Team Lead is responsible for end-to-end talent acquisition across Technology, Business, and Operations functions within an Indonesian banking environment. This role combines strategic workforce planning, hands-on recruitment execution, strong stakeholder management, and continuous improvement of hiring processes, while ensuring compliance with regulatory and governance requirements. The role leads a recruitment team, acts as a trusted advisor to senior stakeholders, and ensures high-quality hiring outcomes with a strong focus on ownership, candidate experience, and employer branding. 

Responsibilities:

• Lead and oversee end-to-end recruitment for Technology, Business, and Operations roles.
• Own the full recruitment lifecycle: workforce planning, job scoping, sourcing, screening, interviewing, offer management, and onboarding handover.
• Operate and own Lever ATS as the single source of truth for all hiring activities, ensuring data accuracy, reporting readiness, and process discipline.
• Partner closely with business leaders and hiring managers to understand talent needs, priorities, and timelines, and provide recruitment market insights.
• Maintain a strong ownership mindset over hiring outcomes, timelines, and candidate experience.
• Ensure a consistent, professional, and positive candidate experience across all touchpoints.
• Ensure recruitment processes comply with Indonesian banking regulations, internal policies, audit standards, and documentation requirements (including OJK and internal audit needs).
• Prepare and support regulatory, audit, and management reporting related to hiring activities (e.g., headcount planning, hiring justification, approvals).
• Continuously improve recruitment processes through innovation, automation, and data-driven decision-making.
• Utilize and manage assessment tools, including psychological testing, in line with banking recruitment standards.
• Plan and execute recruitment events such as job fairs, campus hiring, and employer branding initiatives to strengthen the bank’s talent pipeline.
• Lead, coach, and develop recruiters, fostering accountability, collaboration, and high performance.

Requirements:

• 6-10+ years of experience in recruitment or talent acquisition, with at least 2-3 years in a team lead or managerial role.
• Proven experience hiring across Technology, Business, and Operations functions.
• Prior experience in banking, financial services, fintech, or other regulated industries.
• Strong hands-on experience operating Lever ATS.
• Solid understanding of end-to-end recruitment operations, hiring metrics, and reporting.
• Familiarity with regulatory, audit, and governance requirements related to recruitment in Indonesian banking.
• Strong stakeholder management skills, including engagement with senior leaders.
• Excellent communication skills, both written and verbal.
• Structured, detail-oriented, and process-driven, while remaining pragmatic and execution-focused.

Bonus point if:

• Experience leading or scaling recruitment teams in a growing or transforming organization.
• Exposure to recruitment process automation, analytics, or digital hiring initiatives.
• Experience running large-scale hiring programs (e.g., mass hiring, graduate programs, campus recruitment).
• Strong employer branding experience and external representation of the organization at talent events.