Product Analyst

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. In January 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

The New Initiatives Unit (NIU) shall be responsible for the development and expansion of new business initiatives within Ninja Van Philippines. NIU would need a Product Analyst to think deeply about the commercial aspects of the initiatives, and provide the inputs and strategy to fuel product growth to ultimately help achieve commercial success.

The NIU Product Analyst may eventually be assigned to specific initiatives, depending on an Initiative’s success:

- Spearhead initiatives that strengthen Customer Experience, Customer Acquisition, Engagement, Usage, and Retention

- Perform Market and Consumer research and Competitive Analysis to identify strategic differentiators

- Hunt for insights in data collected from various sources and research to help define strategy and come up with continuous actionable product improvements 

- Monitor key metrics and assess periodical performance

- Support commercial initiatives through the identification of opportunities, creation of project plans, and monitoring results.

- Work synergetic with cross-functional teams

Bachelor’s Degree (Business Management, Marketing, Operations Management)

Familiar with purchasing from online marketplaces and prior experience in Logistics, E-Commerce, Operations and/or Business Process Management is a plus

2-4 years of relevant work experience in logistics, e-commerce, strategy, project management and data analysis

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