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Onboarding Listing Consultant
FazWaz is part of SEA Connect Group, which includes Lamudi, DotProperty, MyProperty, Trovit, and exclusive partnerships with Realtor.com and RealEstate.com.au across Southeast Asia. We operate one of the largest PropTech and online real estate ecosystems in the region, combining:
- High-traffic real estate portals
- Proven lead-generation engines
- Advanced CRM and transaction tools
- Fast-scaling brokerage operations across Thailand, Bali, the UAE, and the Philippines
With millions of monthly visitors, strong inbound demand, and industry-leading tools, we are building FazWaz Bali into one of the most disciplined, scalable brokerages in Southeast Asia. This role is a chance to join a high-performance, tech-enabled brokerage and build the operational foundation that helps the Bali team scale fast.
About this role:
The Onboarding Listing Consultant is responsible for supporting the onboarding and maintenance of property listings on the platform. This role ensures listings are accurate, complete, and up to date, while coordinating closely with agents, property owners, developers, and internal teams.
Key responsibilities:
- Seller Communication: Contact property owners via calls and messages to guide them through the listing process and ensure their property details are submitted accurately and on time.
- Listing Updates & Follow-ups: Regularly follow up with sellers to confirm availability, pricing, and any required updates to keep listings current and reliable on the website.
- Listing Management: Create, verify, and approve property listings, ensuring all content (details, photos, documents) meets quality and compliance standards.
- Project Page & Price List Management: Build and maintain project pages, update unit availability and price lists, and ensure accurate information is displayed at all times.
- Coordination & Support: Work closely with internal agents and external sellers/developers to request missing information, resolve discrepancies, and maintain high-quality data across all listings.
- Contract & Document Handling: Manage agreements and supporting documents from sellers and developers to ensure proper compliance and mutual clarity on terms.
- Customer Engagement & Service: Provide professional and timely communication through calls, chats, and emails to create a positive onboarding experience and strengthen trust with property owners.
Is this you?
- Strong communication skills (written & verbal)
- Organized, detail-oriented, and tech-savvy
- Customer service mindset with a proactive, can-do attitude
- Proficiency in Google Sheets, Excel, and web-based platforms
- Ability to work independently and as part of a team in a fast-paced environment
- Basic knowledge of real estate is a plus
- Previous experience in admin, coordination, or client support roles is preferred
What you get with FazWaz:
- Being part of Southeast Asia’s leading PropTech ecosystem
- Real career progression: clear growth path into Senior Operations roles or Regional Ops roles
- Attractive salary and benefit packages
- Work within a powerful network including FazWaz, Lamudi, DotProperty, MyProperty, and Trovit
- Shape the systems, processes, and reporting for one of the most active brokerages on the island
- Strong support from regional teams
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