Learning & Development Associate Manager

Migo levels the digital playing field for 3 billion under-innovated consumers – bringing the best bits of the internet to the corner store, across the emerging world.
After bringing reading into the digital era, Kindle tech inventor Barrett Comiskey built Migo’s disruptive unique ecosystem solution to provide affordable access to digital products and services. Backed by Temasek, YouTube’s Co-Founding CTO, blue chip VCs, and key industry insiders, Migo delivers data up to 100 times cheaper than existing networks, and that cost advantage is growing.
Migo launched in Indonesia in 2020. Migo’s initial product is sachet passes providing customers access to entertainment and education at convenient neighborhood clouds (aka Migo Download Stations/MDS). Migo today has more than 1,000 locations covering over 20 million Indonesians.
In September 2021, MNC Vision Networks (MVN), a subsidiary of leading media conglomerate MNC Group, invested $40 million for a minority stake in Migo Indonesia, accelerating Migo Indonesia’s rollout to reach 100 million Indonesians across Java by end of 2022.
Prior to the investment, Migo Indonesia became the core distributor of Vision+ (MVN’s OTT) content, by launching Vision+ on Migo to deliver a tailored experience to offline consumers.
In addition to its cornerstone partnership with Vision+, Migo Indonesia also carries entertainment content from a range of top local and international producers, and education content from the best Indonesian EdTech players, as well from the Ministry of Education, Culture, Research and Technology.
JOB OVERVIEW Migo’s Route-To-Market (RTM) team has a mission to deliver consistent service values across channels and pursue constant innovation to continuously improve customer experience. You will be responsible to design Migo Agency training strategy and ensuring that projects, initiatives and programs are executed as planned on ground. Your success will depend on not only your management skill but your ability to be flexible and innovate your plans to meet our growing needs of Migo consumers. 

Responsibilities

• Develop training courses or modules (e-learning modules) to improve the knowledge, mindset and ability of our sales and Agency force 
• Develop Migo Opportunity Business to be socializing to the Agency force and potential partners 
• Deliver any regular training refreshment and reinforcement to ensure everyone is following the standards 
• Develop internal tracking to identify opportunities to improve both sales and Agency force to meet their goals
• Develop printed, audio, video & web-based training materials
• Develop the “Train-The-Trainers” kits for sales forces & agency forces
• Conduct training need analysis for all sales forces
• Develop, coordinates & follow up the training calendar on weekly and monthly basis
• Evaluates results of training programs and materials, provides recommendations for modifications, update, revisions when needs
• Assists with the design, development and execution of training event
• Develop & control the budget for training related projects
• Work closely with the other functions in the development and implementation of the training materials & programs to improves sales KPI (recruit, promote-up, activation) 

Qualifications

• Have 5-7 years of cumulative experience in driving sales training, preferably with experience from networking marketing or insurance company
• Have 3 years of experience leading team
• Highly organized and detail-oriented to develop effective training materials
• Proven track record in building and nourishing relationships with various stakeholders
• Solid interpersonal and written communications skills that inspire call to action among the sales team
• Proficient in written/oral English and Bahasa Indonesia
• Willing to travel regularly

Why join us?Simple: We bring joy and transformation not only to Emerging Markets but to you, too. Being an Imagineer means breaking boundaries by imagining, designing, building, and developing innovation to transform lives. Here in Migo, we aren’t just employees. We are Leaders, Caring, Relentless, Innovators, Always Improving, and we carry this in every action as we work together as one team towards one goal. We change the world. Our passion for solving problems fuels us to continue challenging social norms and rebalancing accessibility for everyone. We dream big yet execute simply. We don’t fear failure. Rather, we take those as an opportunity to improve. We move as one borderless team and build ideas together. Your inputs are valued because all of us are innovators: we believe that our endless curiosity while learning from each other builds the next best thing. We unlock your full potential by being surrounded by a vast diversity of cultures and perspectives. You will be mentored by experts and fellow leaders through knowledge sharing and through fast and straightforward feedback. You will be empowered to grow as an individual and a professional to a whole new level – because as much as you got us, we got you too. We are Imagineers and together let’s transform the world and you.
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