Business Intelligence - Research Operations

If you consider yourself to be smart, data-driven and ambitious you should strongly consider applying for a role as Business Intelligence - Research Operations in Indonesia’s fastest growing e-commerce company, Shopee.

Job Description:

• Executing user recruitment for user research purposes
• Managing end-to-end operational aspects of user research (recruitment, respondent management, incentive disbursement, respondent debrief, etc)
• Managing database that can be used for the future recruitment process
• Learn and grow alongside Shopee, as we empower sellers to sell across Southeast Asia, Taiwan, and other fast-growing markets

Requirements:

• Bachelor's from Social or Science fields
• 1-2 years experience from outbound customer service/telemarketer
• Experience as a CATI Caller (Computer-aided Telephone Interview) from the research industry will be a plus point
• Have agile mindset, attention to detail, and uphold high standards when recruiting
• Ready to actively contribute to improving Research Operations process in Shopee