- To be instrumental in the building of an efficient team member by taking an active interest in the safety, training and development.
- To ensure that all team member provide a courteous and professional service at all times.
- To ensure that all team member report for duty punctuality wearing the correct uniform and name badge at all times.
- To implement an effective training program for all Food and Beverage department.
- To meet with restaurant manager to discuss the area of improvement and training requirements to assist with the development of new training materials as necessary.
- To ensure the maximum productivity and morale within the Food and Beverage Department and consistently maintain discipline, following the hotel rules and regulations.
- To supervise the team member in the department, ensuring that the correct standard service sequence and methods of service are maintained.
- To ensure that all team member within the department have a complete understanding of and adhere to the hotel’s policy relating to Fire, Hygiene, Health and Safety
- Supervisor to control lost, breakage and maintenances issue.
- Supervisor has to be responsible to attend daily line up to get new information.
- Supervisor to coaching and counseling the staff who does not meet with the standards.
- Designated meeting attended promptly with necessary paperwork.
- Supervisor notifies the problem and communicates to Assistant Banquet Manager or appropriate division.
- Log book entry is made each day and signed by outlet supervisor in the absence of Assistant Banquet Manager.
- Supervisor to conduct the outlet line up on the absence of Assistant Banquet Manager.
- Conduct final check all the area after closing.
- Has experience in a Similar position at a 5 star resort
- Has Good communication and interpersonal skill
- Has excellent leadership skills
- Has the ability to multitask and meet deadlines
- Has related license, certificates and (or) diploma to support candidate's Qualification
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