Technical Support Engineer (Indonesia)
This is a good opportunity to be a part of Xtremax Indonesia’s team. Currently, we are looking for a new position as a Technical Support Engineer. As a Technical Support Engineer, you will be working in different shifts and will be acting as an assistant between Xtremax’s team and customers.
Want to take this good opportunity and be part of an exciting team in one of the fastest growing IT Company? Join with us.
Responsibilities:
- Monitoring Alert of Website Down & Data Entry
- Chat Handling toward Book2Use (Xtremax Product and Service) Users
- Incident Handling and Incident Report Management
- Communicate with respective Account Executives, Infra, and Developers
- Support NOC’s works in Singapore
- Assist CWP’s Service Desk, incident of infrastructure, and portal
- Able to speak and write in English.
- Preferable skill and experience:
- Has working experience in Customer Service
- Understand basics of IT
- Passionate in Customer Service
- Have an eagerness to learn new things.
- Must be able to work during the night shift.
- Preferably majoring in IT or English Literature
- Fresh graduates are welcome to apply
- Competitive salary
- 14 Days of annual leave
- BPJS & Private Health Insurance
- Various extracurricular activities (sports, music, etc.)
- Quarterly company dinner
- Opportunity to work in Singapore Headquarter
- Young, dynamic and vibrant atmosphere
- All around snacks, drinks, coffee, tea, and regular culinary day
- Located in the center of Bandung
By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment. The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policyThe ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.
