Deskripsi pekerjaan
About the role
Responsible for analyzing the systems as well as providing technical support to end-users.
What you will be doing
- Responsible to resolve day to day issue with clear and accurate analysis
- Provide guidance to non-technical and procedural question, with precise and clear explanation
- Analyze reported problem in detail, validate by re-testing if necessary
- Raise to higher level with clear description of problem area or recurring issue due to system bug
- Train user to analyses local problems with proper guidance
- Contribute refresh training to end user
- Perform on-going new improvement and system study and analysis when necessary
- Working closely with internal stakeholder / business partners for any changes made in systems
- Participate in UAT and functional testing for new version release
The successful candidate
- Degree graduates from IT / Computer Science / Management Information Systems
- At least 3-5 years’ experience in application system support for Cargowise
- Experience with SQL scripting is added advantage
- Basic knowledge in XML messages
- Sound logical mind and strong analytical skills and problem-solving skills
- Flexible to changes and has sense of urgency
- Attention to details, efficient in follow-throughs
You will enjoy
- Dental
- Medical
- Parking
- Birthday Leave
- Festival Leave
