System Analyst and Support Executive

About the role

Responsible for analyzing the systems as well as providing technical support to end-users.

What you will be doing

• Responsible to resolve day to day issue with clear and accurate analysis
• Provide guidance to non-technical and procedural question, with precise and clear explanation
• Analyze reported problem in detail, validate by re-testing if necessary
• Raise to higher level with clear description of problem area or recurring issue due to system bug
• Train user to analyses local problems with proper guidance
• Contribute refresh training to end user
• Perform on-going new improvement and system study and analysis when necessary
• Working closely with internal stakeholder / business partners for any changes made in systems
• Participate in UAT and functional testing for new version release

The successful candidate

• Degree graduates from IT / Computer Science / Management Information Systems
• At least 3-5 years’ experience in application system support for Cargowise
• Experience with SQL scripting is added advantage
• Basic knowledge in XML messages
• Sound logical mind and strong analytical skills and problem-solving skills
• Flexible to changes and has sense of urgency
• Attention to details, efficient in follow-throughs

You will enjoy

• Dental
• Medical
• Parking
• Birthday Leave
• Festival Leave