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SM, National Merchant Activation
Loker ini dibuat lebih dari 2 bulan yang lalu
About The Role
National Merchant Activation Manager is responsible for planning and managing the overall Merchant Activation Activities with the primary goal of building targeted merchants to have sustainable transactions in the GoPay ecosystem.
What You Will Do
- Develop and drive overall strategy, planning, and execution of key programs and activities related to GoPay activation at targeted Point of Interest (PoI) and key merchants nationwide. This includes:
- Development of SOPs and SLAs for outlet QC (POSM QC, cashier knowledge, device issue) activity
- Governance and management of POSM deployment through vendor liaison
- Development and evaluation of cashier incentive schemes, programs, and tools
- Tracking and managing budget of activation initiative
- Collaborate closely with key stakeholders both in Region and HQ Level in developing and rolling out key programs to reactivate targeted Point of Interest (POI) and key merchants non-POI.
- Managing District Merchant Activation Managers in the regions to ensure seamless execution of above initiative
What You Will Need
- Minimum 5 years of relevant experience, with proven track record of leading region business especially retail market
- Strong business-sense with proven strategic planning and leadership capability
- Ability to build executable plans, with an effective execution framework using limited tools/resources at hand given that the scope is an incubation business.
- Strong problem solving skills involving multi-discipline domains
- Good project management skill and ability to work through other people using impact and influence approach instead of direct authority instruction approach.
About Gojek
Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.
As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.
Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.
About GoTo Financial
GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.
GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.
Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
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