Gojek sedang merekrut seorang
Sales Development Specialist - Commerce Enablement
Loker ini dibuat lebih dari 2 bulan yang lalu
About the Role
As Sales Development Specialist, you play a critical in growing our business, you will be the first buddy for the Commerce Enablement Sales Team, providing assistance on what and how they should do their job. Your main objective will be to provide the Nationwide Sales team with the learning and development activities so that they can know how they can improve their ways of working in achieving the company targets. You will also be responsible to ensure that our sales team clearly understands our product features & processes so that they would be able to be the best consultant for the merchants.
What You Will Do
- Develop learning framework for all sales team, which would include employee onboarding, refreshment training, product knowledge & soft-skills
- Train sales team based on the created learning framework with the goal to support them achieving their targets
- Work with Sales Leaders in HQ, District & Region to improve performance of lacking sales team member
- Create training content for the sales team with regards to sales processes
- Act as the hub between Merchant Academy, PAC Learning & Development, and the sales team
What You Will Need
- At least 2 years of working experience in Training (preferred experience dealing with field team)
- Great communication and understanding skills, able to explain technical terms in a simple and understandable manner
- Familiar with an e-learning platform, PowerPoint, Excel, and able to create training materials
- Proficient in creating slide presentations
- Great communication and understanding skills, also able to explain technical terms in a simple and understandable manner
- Have experience in working with multiple stakeholders from different backgrounds with a good level of empathy
- Proficient in English (verbal and written)
About the Team
In the Commerce Enablement team, we consistently strive to implement solutions that allow our merchant-partners in Indonesia (and the greater Southeast Asian region) to sell their products both online and offline. We also work to improve the merchant-partner experience by product innovation and integration with the rest of the Gojek ecosystem.
The Sales Excellence team is part of the larger Commerce Enablement stream based in Jakarta. Our portfolio of products includes merchant-facing solutions that aid our subscribed merchant-partners in their sales operations. Southeast Asia is a highly dynamic market, where products have to react promptly to market trends and shifts, and where product managers and business leads need the flexibility to experiment and iterate fast. With that in mind, as the Sales Excellence team, we provide support to the sales function in achieving operational productivity.
One of the biggest hurdles our team has had to overcome was figuring out the most effective means to create sales flow efficiency while ensuring the team complies with our stipulated policies. We tackled this issue by getting buy-in from the leadership board and taking time to convey the impact of the revamped policies to the wider team. Currently, our team has been collaborating with the SME Sales team on an exciting project that’ll increase the conversion rates of the sales funnel.
We're a highly flexible team with a target-driven mindset. Work from home hasn't been the easiest for some of us, so we've been sharing our favorite ways to prioritize a better work-life balance more than ever before. Along with our intrinsic interest in solving complex sales issues (yep, we are nerds at heart), our team also bonds over our shared love for all kinds of tea, and the latest entertaining movies and TV shows to watch and unwind.
About Gojek
Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.
As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.
Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.
About GoTo Financial
GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.
GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.
Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
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