- Develop and implement strategies to effectively manage and recover delinquent accounts.
- Monitor and analyze the performance of the portfolio to identify potential risks and take appropriate actions.
- Review and assess credit applications, ensuring compliance with company policies and industry regulations.
- Coordinate with internal departments, such as marketing, Collection and legal, to ensure timely and efficient resolution of delinquent accounts.
- Conduct regular portfolio reviews and provide recommendations for improvement.
- Prepare and present reports on delinquency rates, recovery rates, and portfolio quality to senior management.
- Stay updated on industry trends, regulatory changes, and best practices related to remedial management.
- Minimum 5 years of experience in the same field required.
- Bachelor's degree in Finance, Business Administration, or a related field.
- Proven experience in remedial management within the multifinance industry.
- In-depth knowledge of lending principles, credit risk assessment, and legal frameworks related to debt recovery.
- Strong analytical skills with the ability to assess financial data and make informed decisions.
- Excellent communication and negotiation skills to interact with clients, internal teams, and external stakeholders.
- Ability to work under pressure and meet challenging targets.
- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
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