People System and Analytics Senior Specialist

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip.That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure.

People System Roles:

• Lead HR System Projects and align with different teams, different vendors, and multiple key stakeholders to ensure the completion of a project.
• Lead on Testing (User Acceptance Testing) during projects.
• Serve as Tier 2 HR System Technical Advisor by providing functional and technical expertise including system configurations, managing settings, business process enhancements, and making priorities.
• Plan and Execute Change Management for New products or Enhancements (for existing systems).
• Keeping track of technological advancements and trends in the field of HR Systems and Analytics.
• Responsible for review of the release, upgrade, adoption, and deployment of HR Systems within their scope.
• Escalate and work closely with Vendors for issues that cannot be solved by the team (Integration, Bug, System Limitation, etc).
• Propose Interim solutions for issues/requests that cannot be solved within an expected timeline (due to various reasons, for example: need to focus on other things).
• Set priorities for all issues and requests that are escalated to him/her.
• Propose Interim solutions for issues/requests that cannot be solved within an expected timeline (due to various reasons, for example: need to focus on other things).

People Analytics Roles:

• Develop data-driven insights to make decisions on talent, workforce processes and turn them into actionable insights to improve the performance of an organization.
• Monitor Data Quality across HR Systems within their scope (especially Core HR Systems such as Workday, Catapa, Lever).
• Identify, select, implement, manage and continuously enhance the people analytics software and technology portfolio as usage matures.
• Serve as Tier 2 functional resource on reporting, including custom report and custom dashboard creation, data analysis, and creating calculated fields.
• Performing statistical analysis on gathered HRIS data and running queries.
• Create Automatic Descriptive Analytics Report and Dashboard.
• Create a Predictive Analytics Report and Dashboard.

Mandatory belongings that you must prepare:

• Has more than 5 years of experience implementing Enterprise HR Systems (Workday HCM, Success Factors, SAP HCM, etc). Experience using Workday HCM is preferred
• Has a passion to learn new technologies (especially related to HR systems and analytics)
• English proficiency is a must

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