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(Moka) Sales Executive (Surabaya) - Commerce Enablement

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About the Role

Fasten your helmet and climb on board if you’re ready to be our Sales Executive for the Surabaya region. In this role, you’ll focus your efforts on scouting out potential merchant-partners, boosting merchant acquisition initiatives, and spreading awareness about our Point of Sales system. You’ll go the extra mile to better understand our merchant-partners' concerns and experiences on the field to resolve their pain points, and relay the information you gather to our Product and Business development teams. Your efforts will help enhance our merchant-partners’ daily operations, and better position our platform as the most trusted solution provider in the region and beyond.

What You Will Do

Network and establish strong ties with potential customers by actively scouting out and keeping up to date with the new shops and owners in town
Meet with potential customers to better understand their business operations, concerns, and needs, and then present / conduct a live demo of Moka POS’ features
Achieve daily targets of lead generation and demo appointments
Communicate customer experience and feedback to Product and Business development team

What You Will Need

A Bachelor’s degree in Marketing, Business, Economics, Communications, or a related field
Excellent negotiation and communication skills in order to achieve the merchant acquisition targets, and to collaborate with partners and colleagues of all levels
A self-motivated attitude as you’ll need to independently conduct canvassing initiatives around your region
An adaptable personality with the ability to thrive within a fast-paced environment and balance a heavy workload
Fresh graduates are welcome to apply

About the Team

In the Commerce Enablement team, we consistently strive to implement solutions that allow our merchant-partners in Indonesia (and the greater Southeast Asian region) to sell their products both online and offline. We also work to improve the merchant-partner experience by product innovation and integration with the rest of the Gojek ecosystem.

The Surabaya Sales team is part of the larger Commerce Enablement stream. Our portfolio of products include merchant-facing solutions that aid our subscribed merchant-partners in their sales operations. Southeast Asia is a highly dynamic market, where products have to react promptly to market trends and shifts, and where product managers and business leads need the flexibility to experiment and iterate fast. With that in mind, as the Sales team, we introduce and educate potential customers on how they can benefit by using our products.

One of the biggest obstacles our team has had to overcome is figuring out the most effective way to increase our standing in the market with our Point of Sales solutions. After many weeks of research, collaboration, and trial and error, we figured out that the best way to tackle this issue was to pour a bulk of our effort into acquiring more merchant-partners in various industries, leveraging heavily on the Gojek ecosystem as a whole.

We're a highly flexible team with a target-driven mindset. We manage our own work hours, so long as we deliver the expected results on time. As a team, we enjoy working at cafes (when it’s safe to do so), learning from and about one another, and having fun all along the way.

About Gojek

Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.

As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.

Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.

About GoTo Financial

GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.

GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.

Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.

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