Marketplaces Admin

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The Role

An integral part of the Marketplace team at Love, Bonito, the Marketplace Admin will be responsible for the smooth day-to-day operations of all marketplaces. As our Marketplace Admin, you will be pivotal to the execution of our launches, inventory, product management and marketplace operations. You will also be responsible to provide essential support to marketplace team and customer service team.

Main Responsibilities :Launch and Product Registration

• Register and update products on each marketplace system & third party enabler (Forstok).
• Responsible for the accuracy of product details & pricing.
• Liaise with the Operation team to ensure that products are ready before the launch date.
• Actively communicate with marketplace representatives regarding issues or updates.

Inventory Management

• In charge of inventory which includes but not limited to inventory stock reconciliation, stock updates, identify stock issues, and liaise with Forstok and/or Marketplace.
• Create transfer in and out documents from and to Marketplace warehouse to other warehouse. Independently and proactively update and track inventory movement.
• Liaise with the Operation team regarding out of stock, defects, and returns. Identify the reason and contact customers and respective Marketplaces in a timely manner.

Marketplace Management & Growth

• Marketplace seller centre operation management including store decoration update, unique SKU code update, monitor reviews & complaints, and follow up the Operation team to process orders according to each Marketplaces deadline.
• Marketplace seller centre promotion management including price update, flash sale update, voucher registration update
• Proactive to maintain operational excellence by challenging the status quo.
• Support other areas needed to aid Marketplace growth & operation.

Requirements & Experiences :

• A passion for Marketplace and Administration.
• Strong numerical/ mathematical and Excel skills.
• Past experience in the marketplace or operations will be a plus.
• Excellent attention to detail and good problem solving skills.
• Willing to learn, positive, energetic and friendly demeanour.
• Able to adapt in an ever changing and dynamic environment with professionalism, responsiveness and flexibility under pressure.
• Collaborative team player.

What You Should Be :

• Highly organised individual with strong follow through.
• Strong communication skills with internal and external stakeholders across all functions and levels.
• A self-starter who is proactive and has a hands-on approach.
• Strong problem-solving skills and an ability to think out of the box with solutions that are scalable, sustainable, yet most cost-efficient.