Market Manager (Supplier & Vendor)

Your main duties in flying with us:

• Build and maintain strong relationships with key contacts at existing suppliers.
• Proactively identify and onboard new suppliers to expand our product offerings and meet customer demand.
• Negotiate contracts, rates, and allotments to secure the best possible deals and inventory access.
• Address supplier performance issues, resolve conflicts, and ensure adherence to contractual agreements.
• Conduct regular business reviews with suppliers to evaluate performance, identify opportunities for improvement, and foster collaboration.
• Collaborate with suppliers to ensure accurate and up-to-date information on our platform, including availability, pricing, descriptions, images, and amenities.
• Implement strategies to optimize inventory allocation and yield management to maximize revenue and customer satisfaction.
• Monitor competitor activities and market trends to identify new opportunities and adjust our supplier strategy accordingly.
• Work closely with our technology team to ensure seamless integration of supplier systems with our platform.
• Troubleshoot technical issues and coordinate with suppliers to resolve connectivity problems.
• Stay informed about industry best practices and technological advancements in travel technology.
• Track key performance indicators (KPIs) related to supplier performance, such as booking conversion rates, cancellation rates, customer reviews, and revenue generation.
• Analyze data to identify trends, opportunities, and areas for improvement in supplier relationships and product offerings.
• Prepare regular reports and presentations on supplier performance for management.
• Work cross-functionally with other departments, including marketing, customer service, and product development, to ensure alignment and effective communication.
• Contribute to the development and implementation of new initiatives and strategies to enhance our overall supplier management program.

Mandatory belongings that you must prepare:

• Bachelor's degree in tourism, hospitality, business administration, or a related field.
• Proven experience (3+ years) in supplier management within the travel industry, preferably with an OTA or tour operator.
• Strong understanding of the online travel landscape, including distribution channels, booking systems, and revenue management principles.
• Excellent negotiation, communication, and interpersonal skills with the ability to build rapport with diverse stakeholders.
• Highly organized and detail-oriented with the ability to manage multiple tasks and prioritize effectively.
• Proficient in data analysis and reporting, with experience using relevant tools and technologies.
• Familiarity with travel technology systems and APIs is a plus.