Market Executive (Global Chain)

Your main duties in flying with us:

• Provide support to hotel chains and partners through phone, video conferencing, and email for various administrative tasks, including extranet training, new registration processes, contract uploads, content management, hotel activation, and hotel record maintenance. This may also involve direct interactions with partners as needed
• Manage hotel accounts according to assignment by Area Manager / Senior Market Manager, to manage relationship with hotel partners, review and improve commercial conditions obtained from hotel partners that are not limited to getting promo rates and increasing margin
• Monitor and improve price competitiveness and room inventory availability at all times
• Support related departments on customer bookings
• Accountable to fulfill SLA, achieve own KPI target and achieve overall hotel department's target and KPI
• Monitor, review and improve hotel contents to reflect accurate hotel information and facility details to improve overall hotel

• At least one year of experience in a relevant field, preferably in the travel or hospitality industry.
• Minimum of a Bachelor’s degree (S1) or Diploma (D3) in hospitality, tourism, business, or related fields.
• Familiarity with industry trends and operations, including extranets and channel managers
• Proficient in Excel, Word, and PowerPoint for reports, presentations, and data management.
• Strong written and spoken English for professional communication.