Learning Quality Operations
Our Vision
We connect aspiring entrepreneurs & practical learners to local mentors with local know-how to help turn their business goals into a reality.
We empower industry leaders to become world class mentors to upskill and educate the next generation of Indonesian self-starters, providing them the best platform for them to share their knowledge, build their community and extend their network
Our Mission
We are on a mission to unlock people's maximum potential, empowering people to prosper doing what they love.
We are on a mission to democratize learning and unlock people’s potential by empowering them to prosper doing what they love.
Our core values are what makes us stand out, we highly believe in our “CEDAWBA” Core Values:
- Customer ALWAYS comes first
We’ll always do our best to provide our customers the utmost and meaningful experience learning about things that they love. - Experiment is essential
As an early startup, we believe that changes are inevitable, even needed to build a stronger foundation through experiments. - Data trumps opinion
We know that opinions are important, but we also put high value on data-based propositions to support every idea. - Always deliver the right value
In everything that we do, we highly believe that providing value to our learners and mentors are essential - Work together, unlock together
Like our name, we’d love to become the key to every customer's success. - Be open, honest, transparent
We aim to build a comfortable space for everyone to say what they want to say. - Action & accountability
To bind all other values, we encourage our team to act as the heart of everything we’ve planned on.
Notable Achievements
- Kuncie has been awarded as “Best Personal Growth App” in Google Play Awards 2021 and rated as the top Education Category in Google Play.
- We have launched an exclusive Mini MBA Program for Executives in conjunction with SBM ITB.
- Competitive salary package
- Health Insurance covered
- Remote and hybrid work arrangements
- Employee well-being program
- Fun and engaging team bonding activities
- Discounted price for Kuncie Product
- Opportunity to make direct impacts to both Kuncie Learners and Mentors
About the role
We are a startup in mission to unlock human potential, empowering people to prosper doing what they love. We are now looking for an exceptional Learning Quality Operations who will play a key significant role in the content team and help Kuncie learners in their learning process.
In this role you will:
- Run all operational tasks from the learning program including student management, learning tools management, data, and document management.
- Ensuring student learning journeys meet with the learning planned.
- Maintaining student engagement during the learning process.
- Following up on student feedback with the stakeholders.
- Managing learning facilitators team.
- Conduct the post-learning activities including student graduation, student report, and mentor rating.
Desired Experiences:
- Candidates must possess at least a Bachelor’s Degree; any major may apply.
- Having 2+ years of experience in student services, faculty services, or similar roles.
- Well-organized and have good attention to detail.
- Excellent communication, interpersonal, and problem-solving skills.
- Experienced in managing a team/group.
