KYCC SME

What You Will Do :

• Build and maintain a strong understanding of the relevant policies and regulatory environment to ensure all policies, procedures, and data sensitivity guidelines are followed and to the highest quality standards
• Deal with different stakeholder groups to elicit business requirements, procedures, and processes.
• Share expertise and knowledge to contribute to improvements in operational processes and policies. Combine subject matter expertise and be able to transfer knowledge to other people.
• Providing Analytical support and identifying actions to improve service to reduce complaints.
• Advise on local regulatory requirements and industry best-practices
• Providing KYC Advisory support to the vendor and/or stakeholders.
• Monitoring inbound alerts routed to group mailboxes and assigning to the appropriate team for proper disposition
• Logging cases in the designated tool to track alerts and escalations.

What You Will Need

• Ability to communicate effectively with a wide variety of colleagues including senior stakeholders;
• Ability to manage a variety of tasks and to deliver to a high standard of accuracy;
• Effective written and verbal communication and interpersonal skills, with the ability to work to high standards and under strong time constraints
• Subject matter expert in Know Your Customer (KYC) domain would be an advantage
• Analytical skills and attention to detail, with the ability to think laterally around issues, proposing guidance aligned to regulatory and Policy requirements