Growth Ops - Money Management

If you’re seeking a good challenge and a chance to take the next leap in your career, this role is for you. As our Growth Manager for Money Management, you’ll be part of a team that’s building key features in the Gojek app. You’ll take charge over problem-solving processes and execute solutions focused on improving demand and growth metrics for the platform. Combining business strategy, customer experience, and behavior analysis, you’ll conduct experiments and execute campaigns that’ll encourage our users to experience the product’s core value as quickly as possible. Throughout this exciting experience, you’ll build relationships with internal and external stakeholders, from product, marketing, research, and operation team among others to meet the fast-paced nature of the financial technology industry.

What You Will Do

• Own a combination of growth levers (e.g., content/copy, banners/visuals, incentives, or product changes)
• Discover growth opportunities by exploring business data, customer transaction data, customer activity within apps and user research insights
• Identify the right customer cohorts/segments using customer demographic, behavioral data and past campaign performance data
• Validate solutions and other related hypotheses through robust experimentation and statistical approach
• Execute campaigns using internal & external campaign management tools
• Embed customer analytics insight as a rationale for all solutions
• Present experiment and campaign insight to senior management to drive business and strategic decision-making on feature prioritization and impact analysis

What You Will Need

• BS/MS in Business, Engineering, Computer Science, Math, Economics, Statistics, or equivalent experience
• At least 2 years of working experience in related industries
• Strong business acumen and have an end to end the problem-solving mindset that can work in increments
• Basic understanding of SQL and ability to learn advanced SQL
• Proficiency in multiple analytic and database tools common within a marketing organization (e.g., Clevertap, Tableau, etc.) with good knowledge of SQL and experimentation process
• Possessing team synergy skills with a high level of enthusiasm in collaborating in a cross-functional team and can also balance attention to detail with swift execution
• Strong project management skills to manage complex projects, also can manage and prioritize multiple internal and external stakeholders
• Experience in Growth, Product Management, Product Marketing, Business Strategy Manager, Business Owner, and Revenue Manager will be bonus point

About the Team  Share about what it is like to work within your team Our GoPay team consists of 400+ zealous folk based in Jakarta, Indonesia. As Nasi Goreng is to the people of Indonesia, we are to Gojek: providing the nourishment to sustain our business from the inside out. We run and oversee one of Southeast Asia's largest e-money wallet platforms and Indonesia's leading digital payments provider.  Our service is now accepted by over 300,000 online and offline merchants in Indonesia alone, with our ecosystem processing US$6.3 billion of annualized Gross Transaction Value in 2018. But, the growth of Payments does not stop here. We are hungry for more. We intend to become the largest payment and financial services group in Southeast Asia. It's our job to ensure that this number grows, and more importantly, that anyone utilizing our platform is given the most seamless payment experience possible. How does one achieve this, you may ask? By collaborating diligently with our users to understand the daily obstacles they face in the payment arena, then crafting our products and services to aid these issues. Our Money Management vertical is a brand new team being formed within the GoPay platform. This team will be in charge of managing anything money. They’ll work cross-functionally with stakeholders ranging from Strategy, Marketing, Product, Data, driving impact through collaboration.  As a team, we’re concerned not only with the growth of the company, but each other’s personal and professional growths, too. Along with a common drive to jump over technical barriers and provide sustainable solutions, our team bonds over our shared love for tea, movies, and TV shows. With WFH becoming more normalized, you best believe we’ve been sharing our favorite ways to prioritize a healthy work-life balance at home (Netflix, anyone?)
About Gojek
Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are  also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.
As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.
Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.
About GoTo Financial
GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.
GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.
Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.