Front Desk Manager - AYANA BALI

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Front Desk Manager to work with our Rooms team at the finest 5-star luxury resort in Bali.

Responsibilities

• Train, supervise and support receptionists and receptionist supervisors
• Support Manager on Duty for guest requests
• Schedule shifts
• Ensure timely and accurate customer service
• Handle complaints and specific customers' requests
• Ensure proper mail distribution
• Ensure company’s policies and security requirements are met

• Minimum 5 years experience in Reception or 2 years experience as Manager on Duty or Front desk Manager
• Experience in operating OPERA system.
• Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable.