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Ethics and Compliance - Internal Investigations Analyst

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About the Role

You will be part of the Ethics and Compliance (E&C) Team based in Jakarta, focusing on executing the internal investigations on a timely basis, in a confidential and professional manner, while working with cross-functional stakeholders and using a case management tool. Supporting the team to manage the end to end investigation process, making sure the right resources are allocated to each case (including internal investigators from other functions), and also ensuring the cases are tracked and addressed on a timely basis.

What You Will Do

  • Manage the whistleblowing system (email, direct, outsourced system, etc) to categorize, assign the case to the relevant internal investigator, and track the progress of the cases with the relevant stakeholders to ensure they meet the service level turnaround time of 60 days.
  • Review the internal investigation documentation collected and manage the completeness of the supporting documentation, report and evidence. 
  • Maintain the internal controls and disciplinary actions for each case are followed through on a timely basis.
  • Draft a well-crafted executive summary with insightful analysis for regular reporting purposes.
  • Prepare regular reports and presentations on investigation trends and insights for senior management and the Audit Committee.
  • Proactive investigation review of expense reimbursements and procurement information to spot red flags and trends for the internal investigation team to look into.
  • Participate in research and development projects for capacity building.
  • Manage the Ethics & Compliance budget and other administrative duties that include but not limited to, assisting in procurement activities. 

What You Will Need

  • Minimum bachelor’s degree in any discipline from a reputable university with at least 2 years of working experience. 
  • Mature, possesses a high level of integrity and professionalism.
  • Strong analytical skills and attention to detail.
  • Comfortable working within deadlines, numbers, and data in various formats.
  • Excellent English writing skills.
  • Able to work in rapidly changing internal and external environments and support business in a highly competitive and challenging market.
  • Good interpersonal skills with an ability to effectively network within the industry and businesses. Must be able to empathize and collaborate with various stakeholders from other functional teams
About The Team

The GoTo Ethics and Compliance team reports to the Chief of Risk Officer. Our team’s mission is to ensure that ethical behavior is at the heart of all business activities, through the strong tone at the top and risk-based approach for our corporate compliance program. 
As an Ethics and Compliance in GoTo, one gets a unique opportunity to gain exposure to other GoTo operating companies group and across operating locations (ie. Indonesia, Singapore, Vietnam, and India). 

This is an exciting time to join our family, as we are in the phase of shaping the Ethics & Compliance culture and program at GoTo. Our top two priorities for the coming year include redrafting several policies and procedures to simplify them from a risk-based approach and implementing a compliance governance tool to help standardize our internal processes to help us scale our activities across GoTo. As a team, we are concerned not only with the growth of the company, but also with your personal growth professionally and your well-being, where we invest in your continuous learning and offer a hybrid working arrangement.

About GoTo Group

GoTo is the largest technology group in Indonesia, combining on-demand, e-commerce, and financial services through the Gojek, Tokopedia, and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.

GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.

About Gojek

Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are  also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.

As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.

Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.

About GoTo Financial

GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.

GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.

GoTo group of companies is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
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Jenis kontrak
Full Time
Tanggal posting
24 Maret, 2023