Door To Door Domestic Execution (First Mile - Ops)

- Opening communication related to the schedule and dooring capacity with the recipient and customer success to create a dooring plan to the dooring agent.

- Ensuring containers can be unloaded by the dooring agent on time according to the shipper's SLA at the Dooring location.

- Maintain lead-time dooring in order to avoid storage costs and demmurage.

- Escalating Issues and coordinating related matters if there are issues during delivery.

- Completing Delivery Orders (DO).

- Monitoring and Reporting on a regular basis or on request to the Customer Success Team.

- Minimum 1 year experience in the related field

- Communicative and problem solving skills are highly required

- Able to operate google spreadsheet or Microsoft Office (excel) with the formulas

- Experience working with softwares & technical dashboards preferable

- Critical thinking