Amar Bank sedang merekrut seorang
Customer Relationship Officer
Loker ini dibuat lebih dari 2 bulan yang lalu
Did you know that Tunaiku is actually part of Amar Bank?
And, did you also know that we are Indonesia's first digital-only bank loan service?
How did we manage to do that?
At Amar Bank, we are changing people’s perception of a bank. We believe we are innovators who combine customer focus principles with creating technology-based impact. We incorporate freedom and flexibility as part of our startup working culture DNA to encourage innovation in creating better financial solutions for the banking industry.
Founded on March 15, 1991, in Surabaya as PT Anglomas International Bank (Amin Bank), the bank was acquired by Tolaram Group and transformed to PT. Bank Amar Indonesia (Amar Bank) in 2014. It has then undergone a significant digital transformation to become one of the country's forerunning fintech institutions through its award-winning digital lending platform, Tunaiku.
In January 2020, we had a successful Initial Public Offering and raised more than 209 billion rupiahs in funds from our public stock offering, more than we targeted to achieve. Recently Amar Bank was awarded as The Best Bank in Mortgage 2020 Book 2 category by 2002. In early July, we launched our newest innovative product named Senyumku in addition to our existing other products such as Tunaiku, Nabungyuk, and Tunaiku Invest. Today we have more than 1000 employees and that number keeps growing.
Of course, our innovation won't stop here, so if you would love to be a part of it, have a growth mindset, and are constantly hungry for challenges, we invite you to join our vision to create millions of smiles all around Indonesia and also a mission to provide banking services to those who ‘Need’ and Not only to those who “Want”
If you are hungry for challenges and love the idea of innovation, you might be someone we need to help create millions of smiles all around Indonesia.
Join us today and create #unlimitedinnovations!
Job Description
- Generate leads from various sources, such as online directories, referrals, events, etc;
- Call potential customers and convert to sales
- Offer credit retail products and programs to existing and prospective customers
- Manage customer's administrative documents and coordinate with other related circles
- Communicate customer experience and feedback to the Marketing team
- Maintain good relationships with existing customers
Requirements
- Education minimum Bachelor's Degree
- Fresh Graduates are welcome to apply
- Minimum 1 (one) year of experience as a telesales or customer service representative
- Computer and internet literate
- ast in typing and able to work multitasking
- Strong communication and interpersonal skill
- Proactive with a good attitude and high motivation
- Energetic, pleasant personality, knowledgeable and problem solver
- Result and service-oriented
- Good command of both spoken and written English
We exist to help people in Amar Bank to solve problems that can be unimaginable at times. We monitor, assist, and design conceptual messages, so the customer will have more understanding of every message that we want to deliver.
It’s our job to innovate a desire among the public for our products and services and transform ideas into visuals so we can build brand awareness and image.
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