Experiments - Associate Product Manager

Xendit provides payment infrastructure across Southeast Asia, with a focus on Indonesia and the Philippines. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.

Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across in SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and backed by global top-10 VCs. We’re proud to be featured on among the fastest growing companies by Y-Combinator.

The Role

The Experiments team builds new products that are complementary to our existing suite of digital infrastructure. We take ideas, customer pain points, or gaps in the market and build a new solution from the ground up. This team presents a unique opportunity for people who are looking to build something completely new, rather than improving existing products.

As the name suggests, these products are experimental, meaning they sometimes fail. We’re therefore looking for people who can quickly recognize failure, take feedback and iterate immediately, even if it means leaving behind our previous dreams of what the product could look like.

Your responsibilities will include:

• End to end ownership of the entire lifecycle of product features and enhancements from business and strategic value to cost vs. benefit analysis to design and development to post launch monitoring of impact.
• Build products customers want and will use
• Research and understand products that are not readily available in Indonesia
• Decide on relevant metrics that contribute to firm’s growth and measure progress on how your product continuously meets these metrics
• Decide on metrics for failure, such that you know exactly when to move to the next version of the product
• Communicate with and understand internal and external customers’ needs
• Translate these needs into product requirements for your team 
• Collaborate with a team of engineers to build, release, measure, review and improve your products
• Prioritize and build features based on impact to customers and expected growth
• Figure out resources and stakeholders (operations support, compliance, partnerships, etc.) needed to achieve your vision and establish a clear roadmap to get there
• Understand the industry and present business cases for partnerships, major features, or new integrations
• Organize activity to acquire data necessary to power your products, either through primary acquisition, third parties or others
• Do whatever it takes to make Xendit succeed

What we’re looking for

• You have 2+ years of product management experience
• Demonstrated ability to pitch and present new product ideas and/or change in product strategy to senior management
• You’re great at collaborating and communicating across a company with engineering, design, marketing, and sales
• You can coordinate on-time delivery of a project to specification across teams where you don’t have line-management responsibility
• You can demonstrate capability in balancing risk prevention with growth
• You obsess about customer welfare and their experience with your products
• You have managed technical software products from ideation to shipping
• You thrive on autonomy and have proven you can push towards a goal by yourself
• Bonus points if you have:  
• Experience working in finance or banking
• You’re comfortable with basic financial modeling
• You’ve managed products in fast growing companies