Ensuring efficient and accurate delivery of HR services, driving team excellence, and fostering a high-performance culture. The ideal candidate will possess a strong sense of ownership and the ability to streamline processes while supporting the team in delivering high-quality work.
Job Descriptions:
- Manage end-to-end payroll processes, ensuring accuracy, timeliness, and compliance with statutory requirements.
- Oversee and ensure the accurate and timely submission of statutory payments, such as EPF, SOCSO, EIS, and income tax contributions.
- Monitor and ensure all requests are resolved promptly and accurately to address and prevent missed requests or delays.
- Stay up to date with payroll regulations, statutory requirements, and best practices to ensure compliance and optimise payroll processes.
- Assist in the preparation and submission of ad-hoc and scheduled reports.
- Support audit processes and ensure compliance with relevant standards and regulations.
- Identify and implement solutions to address inefficiencies in work processes.
- Establish and monitor systems for effective request tracking and follow-through.
- Enhance the quality and accuracy of work output through rigorous attention to detail and proactive problem-solving.
- Champion a high-performance culture within the People Services team.
- Provide guidance and coaching for team members to achieve excellence.
- Foster a collaborative and inclusive team environment, promoting alignment with organisational objectives.
- Uphold high standards for service delivery by ensuring precision and consistency in all outputs.
- Implement checks and balances to maintain data integrity across systems.
Requirements:
- At least 4 years of experience managing end-to-end payroll processes, including 2 years of people management responsibilities
- Strong knowledge of payroll regulations, statutory requirements, and best practices.
- Organised and a good eye for details
- Champions process improvement
- Values operational excellence
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Project Management
- Analytical Thinking
- Critical Thinking
- Customer Orientation
- Communication
- Technical expertise in HRIS and Google Workspace
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