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Area Sales Manager - Sumatra I (Moka)

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We are looking for a competent Area Sales Manager to find business opportunities and manage team and customer relationships in the North Sumatra and Aceh areas based in Medan. You’ll be directly responsible for the preservation and expansion of those Areas. The ideal candidate is the one who has experience in leading a big team, customer service, and sales. We expect you to be a reliable professional who balances customer orientation and a results-driven approach.

What You Will Do

  • Responsible for achieving the acquisition target every month and can identify problems that occur both in the field and within the sales team.
  • Build and grow the sales team in line with projections determined by management.
  • Manage recruitment and training of new team members
  • Monitoring the daily activity of the team and making sure all team members are always in optimum productivity.
  • Proactively engage with the sales team members and help resolve any objections, issues, and inquiries from customers.
  • Build strong collaboration with the sales team members and also build strong relationships with customers.
  • Maintain and monitor sales progress and upselling results on a regular basis and suggest improvements.
  • Assist sales team members in upselling for premium features
  • Collect merchants’ feedback to improve customer experience
  • Cross-collaboration with different teams to drive initiatives

What You Will Need

  • At least 3 years of experience in a sales-related role
  • Good in communication and has strong selling skills.
  • Must be an analytical thinker with keen problem-solving; process development, and improvement; as well as task planning and also familiar with Excel.
  • Excellent time management and problem-solving skills
  • Strong organization and presentation skills
  • Superior verbal and written communication skills in both English and Bahasa Indonesia
  • Proven record of driving customer satisfaction and enhancing customer experience in their past work.
  • Energetic and ready to work under targets and pressure 
The Commerce Enablement team comprises 120+ engineers based in Jakarta, Singapore, and India. We consistently strive to implement solutions that allow our merchant-partners in Indonesia (and the greater Southeast Asian region) to sell their online and offline products. We also work to improve the merchant-partner experience by product innovation and integration with the rest of the Gojek ecosystem. Internally, we promote a culture of engineering excellence, learning, and guided career growth. We advocate sustainable engineering practices, innovation, and working smart more than working hard. We aim to be a world-class organization, implementing world-class solutions, with world-class engineers leading the way.

Our portfolio of products includes merchant-facing solutions that enable our subscribed merchant-partners to sell their goods and services online and offline. Southeast Asia is a highly dynamic market, where products have to react promptly to market trends and shifts. Product managers and business leads need the flexibility to experiment and iterate fast. With that in mind, from an engineering perspective, our challenges are to evolve a general platform for e-commerce that is sufficiently versatile to support rapid product iterations across multiple products and scale up to an ever-growing user base. To tackle these challenges, we have adopted event-driven architectural patterns in our engineering designs, as well as agile practices across all our day-to-day processes. 

This COVID era has been hard on all of us. Off-hours, we are doing our best to stay in touch and continue to bond through fun online activities. Once COVID is over, we are looking forward to resuming our regular team-wide social activities such as dinner-and-drinks evenings and team off-sites.

About Gojek

Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are  also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.

As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.

Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.

About GoTo Financial

GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.

GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.

Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
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Jenis kontrak
Full Time
Tanggal posting
30 Juni, 2022