UX Researcher

About Atome Financial Headquartered in Singapore, Atome Financial is a consumer business unit under Advance Intelligence Group. The products under Atome Financial include: Atome: A leading buy now pay later brand in Asia Pacific which is currently present in 10 markets and partners over 15,000+ top retailers. Key merchant partners include ZALORA, Sephora, Agoda, SHEIN and Zara. Kredit Pintar: One of Indonesia's top digital lending apps, regulated and supervised by Indonesia's Financial Services Authority (OJK). Over 10 million downloads, 2 million customer reviews and with a 4.4-star rating on Google Play Store. As part of the Advance Intelligence Group, a Series-D company and ranked No. 1 on LinkedIn's 2021 Top Startups List in Singapore with over 2,000+ staff worldwide, we are united by a shared vision and purpose: to Advance with Intelligence for a Better Life--for our customers, colleagues and communities. Our culture is built on values that are core to who we are and what we stand for:

1. We foster an INNOVATION mindset
2. We achieve results with EFFICIENCY and excellence
3. We take pride in the QUALITY of our work
4. We uphold INTEGRITY in all we do
5. We embrace COLLABORATION to work across business lines and borders

What You'll Do As a Local Researcher

• Deliver critical insight to drive user-centered design and product development.
• Synthesize existing research and data to identify user needs and product refinements.
• Craft findings deliverables to share insights, provide recommendations, and convey the user’s perspective to product teams.
• Own fast-paced projects in a rapidly changing consumer market space, paying close attention to research quality.
• Partner closely with Design, Product, Marketeers, and Business leadership to help define and deliver the UX strategy for the area.
• Communicate research findings via written reports and oral presentations.

Who You Are

• You have at least 1-3 years of work experience in an applied research setting.
• You have a background in Computer Science, Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Sociology, Data Science, or a related field, or have equivalent practical experience.
• You have a strong working knowledge of user research methods, including when and how to apply different methods in various scenarios.
• You are passionate about understanding your customers and bringing their voices into the design and development process.
• You are confident in your presentation skills in order to present the stages of design development to stakeholders.
• You have a keen interest in consumer-facing products, finance, e-commerce, or related fields.

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