HappyFresh sedang merekrut seorang
UX Design Lead (Remote)
Loker ini dibuat lebih dari 2 bulan yang lalu
Grocery shopping is easy, said no one ever! Nobody likes cardio in the supermarket, looking for an empty parking bay, lining up and, God forbid, traffic jams. There is more to life than just reaching for that loaf of bread on the top shelf at the store. Enter the solution!
We are HappyFresh, Southeast Asia’s leading grocery e-commerce company that is hell-bent on delivering a simplified life by revolutionising how you and many households get their groceries.
Our HappyFresh app grants access to over 400 partnered supermarkets and specialty stores that echo our cause to change the grocery shopping landscape.
Customers can also shop from our HappyFresh Supermarket, which offers greater shopping flexibility. Enjoy express and scheduled grocery deliveries, fewer out-of-stock moments, competitive prices and more.
We hold through to 5 cultural pillars that serve as our mantra behind our day-to-day tasks and interactions with our teammates, laying the foundation for a more conducive and productive work culture. They are:
Customer, Customer, Customer
Ownership and Deliver Impact
Team Player
Openness
Self Mastery
Beyond our strive towards solving the problem that is grocery shopping, we look to address the needs and wants of local communities and create a future where groceries will never be a problem in the modern world.
About The Role
As Southeast Asia’s no. 1 grocery tech company, we pride ourselves for our high standard in building great products. To always maintain that high standard, we are always on the lookout for a best-in-class User Experience (UX) Designer. This is when you enter the equation.
We understand that a UX designer is not an artist, but a problem solver. And we need a problem solver, just like you, who is not only talented, but also have the right mindset.
What kind of mindset, you ask? The data-driven, user-centered mindset (we don't want someone who only relies on a "hunch" to make decisions), as well as the open-mindedness and humility required to deliver high quality experiences.
What Will You Do
- Lead and advocate for a team of designers/writers at senior to junior levels.
- Be a thinking partner with the Head of Product Design & Research and UXR Lead in setting out vision and roadmaps to scale and impact business.
- Collaborate with Heads of Data, Product, Tech and business units to arrive at data-driven- and user-center-led solutions in the Agile method.
- Ensure the team has visibility across the entire user journey and advocate for how UX plays a role in overall customer experience.
- Identify metrics to identify improvement opportunities.
- Understand and advocate for impactful unique experiences across our markets, with an eye on localization.
- Operationalize improvements in product design & development processes with scaling and flexibility in mind
What Will You Need
- Have an excellent design portfolio.
- Minimum 7 years of experience in UX design for web and mobile products in at least one of our markets.
- Previous experience in e-commerce.
- Fluent in written and spoken English.
- Strong interpersonal and communication skills.
- Think holistically and have the ability to zoom in and out, laterally and vertically.
- Well-organized and detail-oriented.
- Passionate about creating the best experience for users.
- Has a growth mindset and continuous self-improvement spirit.
What's In It for You
- HappyFit: fun exercise programs alongside professional trainers.
- HappyMind: free psychological consultation to keep your mental health on track.
- HappyBenefit: allowance for health activities and health-related items.
- LinkedIn Learning access for all courses!
- Discounts on grocery shopping on our HappyFresh app.
- Competitive compensation package including medical, dental, maternal insurance and more.
- No Meeting Thursday: an internal initiative for HappyFreshers to engage in deeper work task focus without distractions.
- Additional 1 day annual leave for each work anniversary.
- Birthday leave.
- Occasional celebration for team engagements.
- All-access to snacks in our pantry.
- Hybrid working environment with dynamic and international colleagues.
What Will You be Part of
Meet, collaborate, and flex your skills alongside talented and driven problem solvers from all walks of life. We applaud a hungry-to-learn and a proactive attitude in helping other HappyFreshers within and beyond your departmental borders in their time of need. All while striving for the same goal - to deliver a simplified life.
We place safety for HappyFreshers first. Hence why, we take extensive measures to ensure you stay safe and healthy in body, mind, and soul through our various online and offline activities.
#LI-Remote
See what it's like to work here: http://happyfresh.com/careers
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