Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making.
Founded in 2012 with a vision of democratizing AI, Appier’s products are designed to help companies build a holistic view of their customers, understand their preferences, anticipate their actions and ultimately make decisions that lead to better business outcomes. Appier has 17 offices across APAC, U.S. and Europe and is listed on the Tokyo Stock Exchange.
Visit www.appier.com for more information
Job Description
- Deep dive into our customers' business cases, data, and constraints and ensures the optimal usage of Appier’s AI product solutions
- In-depth knowledge of Appier enterprise products: you are familiar with all of the details from development, service operation to the sales strategy.
- Work with Product and Customer Success teams to support successful adoption of Appier's enterprise solutions, including providing appropriate documentation, technical guidance
- Develop solutions for customers by working out existing product upon data integration, service application recommendations
- Discuss the product definition, implementation, operation and clarify issues with customer and consolidate the feedbacks to product team on behalf of the customer
- Optimize business outcomes for customers by leverage Appier’s AI and data assets
Qualifications
- Relevant degree in computer science or any engineering degrees.
- Minimum 5 years of experience in digital marketing or cloud solution company.
- Passionate about data. Deep dives into data and able to find data discrepancy.
- Hands on and has solid experience in Javascript/Python/SQL, or NOSQL databases with minimal support.
- Self-motivated, independent learner, and able to prioritize daily tasks in a fast-growth environment
- Demonstrate knowledge in web/app tracking or data analytics (Plus)
- Demonstrate knowledge in digital marketing, CRM, marketing automation, DMP, or CDP (Plus)
- Ability to identify customer requirements
- Good communicator and good collaborator.
- Proficient in English and Thai
- Experience working with customers in Southeast Asia
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