Gojek sedang merekrut seorang
TechDevOps Engineer
Loker ini dibuat lebih dari 2 bulan yang lalu
About the role
As a part of TechDevOPs, you’ll play an important role in setting up the newly established Infrastructure Platform within Gojek’s Financial Services team. Together with several Engineering streams and our third-party partners’ engineers, you’ll deploy and administer cloud-based infrastructure, perform troubleshooting and root cause analysis, and contribute your expertise to the platform’s technical direction and strategic decisions for its infrastructure & architecture. Also there will be extra responsibility of achieving SLA’s in Response time and Resolution time. You have to always keep checking all logged tickets and respond to customers. Reach SLA’s also follow the JSM lifecycle.
What You Will Do
- Daily checking of Ticketing system and responding to customers for reaching SLA
- Once Ticket is closed, Getting customer satisfaction
- Creating cost dashboards, Analyzing costing of different GCP services and reporting
- Troubleshooting initial level of Issue’s, deriving Possible solution
- Conduct troubleshooting root cause analysis, and implement corrective/preventive measures during and after each incident
- Support audit and infrastructure/network security scans, disaster recovery, and security related drills
- Implement Infrastructure-as-Code (Terraform) on the cloud platform
What You Will Need
- Cloud experience in GCP (preferred) or AWS
- Familiarity of UNIX OS
- Experience with Infra automation and testing (i.e. Terraform and Terratest/Inspec)
- Experience with Containerization and Orchestration (i..e Docker, Kubernetes)
- Experience with Scripting technologies (i.e. bash, python)
- Experience with Programming/Application Development (i.e. java, node.js)
- Hands-on experience in the latest infra tech like Kubernetes, Containers, server-less architecture
- Familiarity with Linux and solving issues on the platform
About the Team
GoFinance (aka GoFin) is GoJek's financial services arm & is on a mission to create and offer responsible & sustainable financial services. GoFin firmly believes that financial inclusion can unlock the doors to a better quality life, both in the present as well as in the long term. We enjoy collaborative iterative development with fast feedback cycles and prefer making pragmatic technical decisions under the myriad of business and regulatory constraints. Our environment is highly supportive and the team loves to help, unblock, and grow together.
About GoTo Financial
GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.
GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.
GoTo Financial is committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
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