System Helpdesk

Moladin is a leading omnichannel used car dealer in Indonesia that empowers agents and micro-dealers by using technology to simplify the transaction process and enable a better customer experience. Moladin has unleashed the entrepreneurial spirit of its rapidly growing network of more than 15,000 agents and dealers by creating a full-stack digital automotive platform and providing best-in-class training, assistance and support. Moladin has partnered with all the top financing companies in Indonesia to ensure a seamless car purchase experience across 115 cities. Established in 2017, Moladin’s mission is to be a positive driving force in the physical and social mobility of all the people it touches.

• Melakukan monitoring Status Man Power (FASO, FM, AFM, dan RM).
• Melakukan pembuatan akun baru untuk FASO yang baru.
• Melakukan cleansing rutin terhadap akun FASO yang resign.
• Memberikan pelatihan FASO baru dalam menggunakan sistem.
• Membantu FASO apabila terjadi error pada sistem (ekskalasi ke Tim Product/IT).

• Memiliki kemampuan kounikasi yang baik.
• Memiliki kemampuan Ms. Excel yang baik (Fungsi-fungsi, Pivot table/chart).
• Memiliki kemampuan detail oriented.
• Mampu bekerja secara team.