- Conduct customer visits and surveys to collect necessary documentation for customer eligibility verification.
- Meticulously evaluate the condition of collateral (car or vehicle) and provide recommendations in the system for car appraisal.
- Dedicate to achieving the target number of visits and strictly adhere to the agreed upon SLA processing time.
- Perform thorough know-your-customer (KYC) procedures, including document authentication, verification, and fraud detection.
- Verify and record the frame machine number of the car and securely transport the original BPKB to the administration service office (Samsat) for blocking.
- Ensure completion of all documentation and verification checks with a high-quality report.
- At least a Diploma or Bachelor’s Degree from a reputable university.
- Must have a minimum of 1 - 2 years of experience as a surveyor / appraiser / analyst in a financial institution.
- Good knowledge of car conditions including body, engine, interior, and exterior.
- Able to work in the field under set targets.
- Prior experience in credit or lending companies is advantageous.
- Strong communication and interpersonal skills.
- Professional appearance, friendly demeanor, and positive attitude.
- Willingness to work on weekends or after office hours.
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