UseInsider sedang merekrut seorang
Solution Consultant - APAC (for MindBehind)
Loker ini dibuat lebih dari 2 bulan yang lalu
Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. In this role, you will work with MindBehind products in the MindBehind Team.
About MindBehind:
Our company first began its journey in 2014, under the name of Sor’un Information Technologies. As a business messaging platform striving to elevate the communication between customers and businesses worldwide, we set out to follow a global path and rebranded our company as MindBehind Information Technologies in 2016. As of January 2023, we have been acquired by Insider, a B2B SaaS company that unlocked the unicorn status.
Today, we’re thrilled to work with over 120 enterprises as an international conversation management company. With the aid of our interactive conversational solutions rooted in world-class AI technology, we now aspire to make MindBehind the common thread in facilitating high-quality customer service. In this path of achieving operational excellence, we are more than proud to have a dynamic team of over 80 talented and passionate members willing to take MindBehind to great heights.
When it comes to reinforcing our young and vibrant MindBehind team with new members, our top priority is moving forward with people who exude enthusiasm for challenging themselves to grow and keep learning every step of the way.
Job Description
- Develop a deep understanding of conversational AI, business messaging and WhatsApp Business domains to qualify prospect's goals and requirements effectively articulate Insider's value offering
- Engage with prospects as a solution consultant and trusted advisor during the pre-sales process
- Contribute to the sales strategy connecting prospect's requirements and desires with the Insider platform and products
- Craft personalised demos and presentations, and pitch them to business and technical audiences
- Take the lead in internal coordination for responding to the technical parts of RFIs/RFPs
- Maintain awareness of product roadmap and new features, share the market insights with Product Management Team
- Take the responsibility for handing the new clients over to the Insider Customer Success Team for a smooth onboarding experience
- Help sales team to create personalized decks & use cases when required and requested
Requirements
- Minimum 3 years experience in a similar role (Sales Engineer / Solutions Consultant / Solutions Engineer) or other roles that require a strong mix of technical & client-facing skills
- Excellent verbal and written communication skills with a focus on capturing requirements and use cases, developing a solution, and articulating the business value
- Successful track record for SaaS application selling into complex enterprise environments
- Technical understanding of SaaS solutions, architecture, and modern business applications including development frameworks (Web & App) and integrations (APIs)
- Ability to coordinate various parties with different backgrounds to solve business and technical problems
- Self-starter, good at multitasking, and committed to upholding the highest level of standards in the team’s execution of the sales process
- English is a must.
What are we offering?
- A chance to work in an international, diverse, and inclusive environment;
- To be part of an industry that’s shaping the future of customer experiences; Don't believe us? Just ask Google.
- Access and opportunity to gain a limitless network all over the globe
- Access to many hard and soft skills pieces of training to help you improve and challenge yourself.
- Access to our one-of-a-kind training sessions on Sales; "Sales University"
- Access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge;
- Space to share your skills through training sessions and workshops if you wish. Sharing is caring!
- The infamous team activities that are bursting with fun,
- A hybrid working model with no Dress Code!
We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
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