ShopeePay - Competitor Intelligence

Job Descriptions:

• Conducting qualitative and quantitative studies to understand about ShopeePay’s pain points in the market.
• Conducting competitor analysis and market trends to identify opportunities.
• Giving feasible and applicable recommendations and insights for the business of ShopeePay.
• Exploring and adapting new research practices to improve team’s effectiveness and speed.
• Delivering the research findings to ensure a holistic view of our users and collaborate closely with stakeholders (e.g. Product, Design, Operations, Business Development).

Requirements:

• 2-3 years of experience of market research experience.
• Strong communication skills in English and Bahasa Indonesia.
• Familiar with SQL is preferred.
• Able to analyze and synthesize data from both quantitative and qualitative sources.
• Good critical thinking and problem-solving skills.
• Self-starter with strong sense of curiosity.  
• Experience in Payment Processing System/FinTech would be a plus.