Shopee sedang merekrut seorang
Shopee Express - Seller Support Lead
Loker ini dibuat lebih dari 2 bulan yang lalu
Job Description:
- Handling and supporting seller support team
- Monitoring inbound tickets and solve it within SLA
- Monitoring agents KPI
- Manpower planning
- Handling and solving major complaints
Requirements:
- Bachelor’s degree from any major
- Having minimum 2 years leading a customer support team
- Proficiency on Google workspace (Google docs, Gsheet, etc) and Ms. Office
- Good problem solving skills
- Proven leadership skills
- Willing to be placed in Yogyakarta
Silakan referensi bahwa Anda menemukan lowongan kerja ini
di Fungsi.id, ini membantu kami mendapatkan lebih banyak
lowongan kerja berkualitas di sini, terima kasih!
Lokasi
Tanggal posting
8 Agustus, 2022