Glints sedang merekrut seorang
Senior Talent Success
Loker ini dibuat lebih dari 2 bulan yang lalu
At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organisations realise their human potential by joining great organisations, learning the right skills and building great teams.
We’re looking for a Senior Talent Success to join our Managed Talent team, to maintain a healthy retention and provide the best experience for hubbers (talents managed by Glints) by conducting engagement activities and resolving issues on a daily basis.
What You’ll Be Doing
- Leading talent success team to manage the end to end process of hubbers experience
- Conducting engagement activities and creating guideline for problem solving issues
- Guiding the team in resolving issues raised by hubbers
- Managing recycle rate of churning hubbers to drive retention rate
- Cooperating with Account Managers to ensure hubbers’ working experience
- Working together with other stakeholders in order to create a better and comprehensive experience for the hubbers
Why You Should Join Us
- Cross Functional Collaboration: You will have the chance to work with a lot of different divisions in Glints and also cross-country divisions
- Building Relations: You will meet a lot of hubbers from many different companies and you will have the chance to build good relations with them.
- Key Individual Contributor: You will get to contribute a lot in managing the retention rate through the good experience provided for the hubbers that you manage.
Who We Are Looking For
- 3 years of working experience in HR industry or Customer Service industry
- A good and confident communicator, proactive person, and have good energy level to serve customers
- Fast-paced worker, able to handle ambiguity and changes
- Ability to deep-analyze existing issues and find the most efficient solution according to issue categories
- Ability to keep track of collected data or documentations with great accuracy
- Ability to operate basic data processing tools (spreadsheets, excel, etc)
- Have a good leadership skills
Let’s Realise Human Potential.
At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.
We have impacted many lives but there’s still plenty to be done. If you’re ready to grow and make an impact, you’ve come to the right place.
What is Glints?
Glints is the leading talent ecosystem in Southeast Asia, with an enduring purpose of contributing to a world where people and organizations can realize their human potential.
Today, Glints is the most well-funded and well-capitalized startup in the talent recruitment space in Southeast Asia, with over US$80M in total investments raised till date.
Our tech-enabled approach to recruitment and career discovery connects more than 4 million candidates to their next dream opportunities. We have also supported more than 50,000 companies in finding top talent and doubling recruitment efficiency.
Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times.
In 2020, we were recognized by LinkedIn as one of the Top 10 Startups in Singapore. In 2022, we were featured in the top 20 of Nikkei-FT-Statista High-Growth Companies Asia-Pacific 2021 list. Moreover, we were also featured in the top 10 fastest-growing companies in Singapore by The Straits Times.
Who We Are
At Glints, personal and professional growth are just as important as business growth. That's why we created the Glints Culture Code: #RIIBCOH. It defines our values, guides our decisions and actions, and is what makes us special.
Relentlessly Resourceful: Whatever it takes, just make it happen (ethically)
Integrity: Have courage, be guided by the truth, don’t be afraid
Impact: Missionaries, not mercenaries
Beginners’ Mindset: Stay humble, don’t be attached to ego
Customer Obsessed: Customers First
Ownership: Care intensely about the mission and take responsibility
High Standards: Dream big and deliver epic outcomes fast
Where We Work
Since Glints was officially launched in Singapore in 2015, we've rapidly grown our footprint across Greater Southeast Asia to operate in Indonesia, Singapore, Vietnam, Taiwan, Malaysia and Philippines.
Learn more about Glints and our culture at bit.ly/glintsculture,
Or check out our Careers Page at https://glints.com/careers!
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