Senior Product Designer

Company Introduction:

Chope is dining made easy. As the leading dining platform in Asia, we connect diners to restaurants for memorable experiences, more often.

Having seated more than 100 million diners, Chope understands what gets people excited about dining out, and how best to maximise business for over 13,000 restaurant partners. With Chope, diners can discover restaurants, make bookings, save with deals, and order pick-up and delivery on the app. Chope’s demand generating diner platform is seamlessly incorporated with a suite of integrated restaurant solutions that encompass reservation, call, queue, and table management.

Founded in 2011 and currently in seven cities (Singapore, Hong Kong, Bangkok, Phuket, Shanghai, Bali, and Jakarta), Chope has grown consistently over the past 10 years. We are inviting motivated and enthusiastic candidates to join our team at a very exciting stage in our growth journey. You will be part of a team that leads the way in developing technology for the benefit of the whole restaurant ecosystem, including diners like yourself!

At a glance

Help us deliver key initiatives to solve challenging problems for our 30 million diners and 5000 restaurants across 7 cities in Asia through individual contribution as well as leading designers and cross-functional team members. In this role, you’ll be expected to own and drive work such as helping improve diner retention metrics, evolving our design systems and pattern libraries, and future proofing our suite of restaurant-tech products.

Please apply if you’re someone who

• Has led projects or teams to design, ship, and iterate on digital products
• Has a strong sense of visual craft and extensive experience shaping and maintaining design systems
• Demonstrates exceptional communication and storytelling skills through both interface design work and the process of working with teams
• Follows a user-centric approach to end-to-end product design activities by rapidly making, showing, and learning from your work
• Has no problems with ambiguities and enjoys helping find clarity and alignment through collaborative methods

• Leading initiatives to craft intuitive and delightful experiences across various web and mobile platforms by making design decisions rooted in research
• Collaborating with product and engineering leadership on priorities and roadmaps
• Participating in and leading design reviews and critiques, providing productive and constructive feedback to fellow designers
• Driving the evolution of the design system the design system
• Building up the design team culture by defining best practices and creating a shared understanding of what good is
• Mentoring and coaching the design team to level up in both craft and soft skills
• Fostering a user-centric mindset within the whole organization by bringing cross-functional stakeholders along in the design journey

• Hands-on action: Sink your teeth into opportunities that’ll deliver both impact and meaning to the Chope customer experience.
• Autonomy & ownership: Show up, work it, and strut your stuff! Take on challenges, hone new skills, and adopt a test-and-learn mindset.
• Open & collaborative culture: Build networks and expertise across functions and markets, with insightful pow-wows and valuable feedback.
• Flexible work: Make work revolve around life, not the other way round. Boost efficiency with flexible arrangements that support your well-being and needs.