Senior Data Analyst (Growth)

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

As a Senior Data Analyst (Growth), you will be part of a regional function working to support the growth of all business units in Funding Societies. The role requires using a mix of skills including analysis, effective communication, creative problem solving, project management, and cross-functional collaboration to solve complex business problems. Success in this role is tied to your ability to strive despite being in an ambiguous environment.

The ideal candidate will be an independent self-starter who can develop a strong perspective on what world-class marketing and growth analytics should look like at Funding Societies, can work with teams to understand ambiguous challenges, empower business users to make strategic decisions, and drive the company’s overall growth. We solve challenging problems. As long as you are adding value to the business, you are your own boss. You’ll get loads of support from your friendly, talented and motivated colleagues.

What will you do:

• Insights Generation Evangelist: Own end-to-end insights generation processes, from hypothesis generation to analysis, extracting meaningful and actionable insights, to sharing findings with stakeholders
• Data Analysis: Conduct thorough and rigorous analysis of complex datasets using various tools and methodologies to derive insights that drive business strategy and growth.
• Strategic Recommendations: Translate data findings into clear, concise, and actionable recommendations to support key business initiatives and solve organizational growth challenges such as driving acquisition, reducing churn, improving retention, monetization and LTV
• Collaboration: Collaborate with cross-functional teams to understand their needs, ensuring insights align with organizational goals and contribute to informed decision-making.
• Continuous Improvement: Identify opportunities to enhance hypothesis generation methods, analysis techniques, and reporting frameworks to improve the overall insights generation process.
• Presentation and Communication: Effectively communicate insights and findings to stakeholders through compelling visualizations, reports, and presentations.

What we are looking for:

• 2+ years of working experience in Customer / Marketing Analytics
• Have experience with delivering analysis such as  Customer segmentation, Customer behaviors examination, Hypothesis testing
• Growth mindset, eager learner and humble in receiving feedback and implementing it
• Strong logical reasoning and analytical mind, able to break down complex problems in a structured and MECE manner 
• Can-do attitude where proposals and suggestions are proactively provided to stakeholders
• Independent learner who enjoys technical challenges (Google is your best friend)
• Outstanding communication and teamwork skills, with cross-departmental and cross-team projects experience, independently owning and promoting project execution
• SQL and BI visualization tools experience required. Experience with QlikSense will be an added advantage 
• English is required

Good to have:

• Experience in Agile workflow
• Exposure with MixPanel, Google Analytics, and marketing automation tools such as Intercom, Braze, Clevertap
• Experience with R/Python

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity