Senior Business Analyst Digital Solution

Responsibilities:

• Digital Strategy Development:
• - Partner with the management team to identify opportunities for leveraging digital solutions to enhance MSME banking operations and customer experience.
• -Conduct in-depth analysis to understand the needs of MSME customers and propose digital enhancements accordingly.
• Business Requirements Design:
• - Lead the creation of detailed business requirement documents for digital initiatives, ensuring clear communication of needs and expectations between stakeholders and the IT department.
• - Validate the technical feasibility of proposed solutions and ensure they align with business objectives.
• Project Management:
• - Manage the lifecycle of digital solution projects, including planning, execution, monitoring, and closure, ensuring they are delivered on time, within scope, and budget.
• - Employ project management best practices and methodologies to ensure efficient and effective project execution.
• Change Management:
• - Develop and implement comprehensive change management strategies to facilitate the adoption of new digital tools and processes.
• - Provide training and support to ensure smooth transitions and minimize disruptions to business operations.
• Performance Analysis & Reporting:
• - Utilize analytics to track the performance of digital initiatives, identifying areas for improvement and reporting on their success and impact on MSME banking performance.
• - Prepare and present regular reports to management on project progress and outcomes.

Requirements:

• A Bachelor’s degree in Engineering or Science is required
• For senior - lead roles, a minimum of 8 years of proven experience as a Business Analyst is essential, with a strong preference for candidates who have specialized in digital solutions within the banking or financial services sectors.
• Candidates with 1 to 7 years of experience are encouraged to apply for junior to senior level positions, where they can grow and expand their expertise
• Fresh graduates are welcome to apply for junior positions, provided they have a degree in Industrial Engineering with a minor in Information Systems
• Experience in project management, business requirements design, and change management.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to engage effectively with both technical and non-technical stakeholders.
• Ability to work independently and as part of a team

Bonus point if:

• Bachelor’s degree in Industrial Engineering
• Have experience in Financial Service
• Strong understanding of MSME banking operations and the digital landscape.