Senior Account Manager
Job Title: Senior Account Manager
Location: Jakarta, Indonesia
A LITTLE BIT ABOUT THE ROLE:
OLIVER is a rapidly expanding creative services agency with a twist – we provide our clients with bespoke dedicated agencies that operate from within their offices. We are building a team of individuals who have the ability and confidence to learn on the job and help the client transform their marketing capabilities.
The Senior Account Manager is responsible for running the day-to-day operations in the studio. You are responsible for liaising with the Clients and internal teams to ensure the on-time, on-brief delivery of high- quality digital projects. As the Senior Account Manager, you will be leading project delivery, from ideation to execution, for a number of brands, working with multiple internal and external teams. You will support business growth by ensuring that projects are delivered on-time, within budget and to the highest quality standards. You will also work closely with the Account Director and Business Director to ensure that the Clients are happy, and to look for up-selling opportunities.
WHAT YOU WILL BE DOING:
Key Roles and Accountabilities
- Responsible for the day-to-day execution of accounts, from an operational, output, Client, and team management perspective
- Accountable for the delivery of the growth and achievement of growth targets
- Accountable for receiving positive Client feedback for all projects delivered
- Manage and develop positive Client relationships
- Manage and develop junior team members
WHAT YOU WILL NEED TO BE GREAT IN THIS ROLE:
Role-Specific Skills, Knowledge and Experience:
- 5 years of experience from outside of the studio
- Minimum 2 years of experience in Account Management level
- Experience of managing multiple teams and skill sets
- Evidence of growth
- Record of re-signing accounts
Personal attributes:
- Self-motivated, working with little supervision
- Collaborative team player, open minded and non-political
- Proven ability to communicate and liaise with junior to senior-levels in the business
- Discrete about all confidential and personal information
- Driven, proactive, helpful, and an enthusiastic team player
- Financial rigor and business acumen
- Quality of being extremely thorough and accurate
- Clear understanding of all OLIVER products
- Demonstrable leadership abilities
A LITTLE BIT ABOUT US:
OLIVER provides clients with dedicated agencies. We do this because we believe the traditional agency model is not fit for the speed of modern marketing. Businesses want, and rightly demand, the same quality of strategic and creative thinking the traditional agency provides, but at a speed that befits how they now work.
The traditional agency outside-in model means that huge quantities of time are wasted in the back and forth and linear processes between agencies and clients. OLIVER agencies come to the client, live inside their office and solve their problems collaboratively.
OLIVER agencies are strategic and creative, whilst being agile and adaptive. They cover the full range of integrated marketing, but at the speed that businesses now demand. We allow our clients to work in real time. Creating better work, at pace.
OUR VALUES AND HOW TO LIVE THEM:
Ambition – you look for opportunities to deliver greater value to those around you.
Imagination – you identify a range of solutions to problems.
Inclusion – to be actively pro-inclusive and anti-racist across our community, clients and creations.
Inspiration – you lead by example and encourage others to do the same.
Learning – you have excellent listening skills that helps you to learn from our clients and those around you.
Results – you accept responsibility for your actions.
We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle.
Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.
