Deskripsi pekerjaan
Job Description:聽
- Partner with Product and Engineering teams on the creation and delivery of functional training programs, including instructor-led training and e-learning courses聽
- Upload and manage all training courses coordination on the Learning Portal, ensuring that learners can sign-up for new training courses
- Upload and perform QA testing for all E-Learning courses, ensuring that all features and navigation are in working order
- Maintain and upkeep all enrollment and attendance records for both training and E-Learning to provide accurate learning hours for all employees
- Churn out learning data through admin dashboard for Learning & Development to evaluate learning solutions effectiveness
- Ensure smooth operation of the Learning Portal, troubleshoot technical errors before escalating to software developers and provide timely resolution to improve user experiences
- Create user guide decks for users and administrators across regions for new system features familiarization
Job Requirement:聽
- Experience in L&D in general or Tech L&D program management聽
- Organized & detail-oriented; able to manage projects and tasks efficiently and independently from end to end
- Passionate about Technology and its market聽
- Strong problem-solving and stakeholder management skills
- Fluent in English (written, verbal and presentation)
- Experience in Facilitation, Training and/or public speaking is a plus
