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Sales Support Executive

Loker ini dibuat lebih dari 2 bulan yang lalu

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Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

The New Business Units (NBU) division comprises some of the most exciting and enterprising teams at Ninja Xpress. Building on Ninja Xpress's existing capabilities, we experiment with new ideas to develop innovative products and services that enhance our new core business and help us serve our clients, partners, and end customers better.

Sales Support itself is almost 60% of the process in each order. therefore become an important part of this business itself. starting from entering orders to delivery of goods there is a contribution from Sales Support. Very careful people are needed in every process.

If you are a hardworking, highly motivated problem solver then you might be up for the challenge and we would like to hear from you

Requirements

At least a Bachelor’s Degree from a reputable University
Minimum 1-2 years of experience in related background
Adept multi-tasker with the ability to quickly prioritize and effectively delegate tasks
Ability to work across functions and in a matrix organization
Able to analyze and interpret data to be able to provide optimal solutions
Proficiency in Microsoft Office, G Suite, and Salesforce is preferred
Prior experience in logistics or e-commerce is preferred

Skills

Customer Service Skills
Microsoft Office (Word, Excel, Powerpoint)
Proficiency in CRM and Salesforce is a preferred
Proficiency in Written and Spoken English is preferred

Core Competencies

(Basic Data Management) Ability to operate efficiently on excel to provide sales team with administrative and data support.
(Problem Solving Skills) Quick to understand and identify the root cause of a problem, and able to devise and execute a solution efficiently.
(Attention to Details) Meticulous to administrative details in order to minimise errors.
(Conflict Management Skills) Able to address customer concerns and derive a solution that can help customers solve their problems.

Submit a job application

By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the “Notice”) and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the “Company”) for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.

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