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Sales Operations Manager

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At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organisations realise their human potential by joining great organisations, learning the right skills and building great teams.

This role is a key position who will closely collaborate with the sales team to build a world class sales system. This position will own problem ownership, actions, and accountability to the continuous improvement process & enhance the sales process by providing exceptional support.

What You’ll Be Doing

System-Building : Formulate strategy to proactively identify sales operational problems, then develop and execute systems and processes to solve them:
Deep-dive into current end-to-end sales processes to identify chokepoints, inefficiencies and blockers. Solutioning with the goal of improving sales efficiencies by 2-3X, creating and maintaining SOP compliance Implementation and Full Adoption of CRM tools and systemsDrive the discovery, planning and adoption of sales tools such as lead generation tools, communication tools
Sales Operations: The mission is to enable, support and regulate the sales team to achieve a highly effective and efficient sales force for the organisation.
Creating streamlined training modules for sales onboarding, refreshers, and any new product / SOP updates
Working with sales managers on enabling skills training support for the sales team
Own the process of finalizing performance and commissions of the sales teams
Sales Operations: The mission is to enable, support and regulate the sales team to achieve a highly effective and efficient sales force for the organisation
Creating streamlined training modules for sales onboarding, refreshers, and any new product / SOP updates
Working with sales managers on enabling skills training support for the sales team
Own the process of finalizing performance and commissions of the sales team

Who We Are Looking For

Having 3-5 years of experience in sales, account management, and/or operations process improvements
Proficient in Google Suite, especially Google Sheets
Understanding SQL/metabase is a plus
Ability to multitask
High attention to detail
Strong interpersonal skills and stakeholder management
Target Oriented: Able to meet the department target, whatever it takes
Good Time Management: Self-organized person to maintain productivity between sourcing, calling and other possible administrative tasks
Proactively Customer-Obsessed: Shows sensitivity toward customer needs, able to gain deep understanding of users and develop solutions that meet their needs
Excellent questioning skills
Knows how to collect info in a question format which can help you get objective feedback from the audience without bias
Understands the importance of setting up a hypothesis before collecting feedback and review.

Let’s Realise Human Potential.

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We have impacted many lives but there’s still plenty to be done. If you’re ready to grow and make an impact, you’ve come to the right place.

What is Glints?

Glints is the leading talent ecosystem in Southeast Asia, with an enduring purpose of contributing to a world where people and organizations can realize their human potential.

Today, Glints is the most well-funded and well-capitalized startup in the talent recruitment space in Southeast Asia, with over US$80M in total investments raised till date.

Our tech-enabled approach to recruitment and career discovery connects more than 4 million candidates to their next dream opportunities. We have also supported more than 50,000 companies in finding top talent and doubling recruitment efficiency.

Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times.

In 2020, we were recognized by LinkedIn as one of the Top 10 Startups in Singapore. In 2022, we were featured in the top 20 of Nikkei-FT-Statista High-Growth Companies Asia-Pacific 2021 list. Moreover, we were also featured in the top 10 fastest-growing companies in Singapore by The Straits Times.

Who We Are

At Glints, personal and professional growth are just as important as business growth. That's why we created the Glints Culture Code: #RIIBCOH. It defines our values, guides our decisions and actions, and is what makes us special.

Relentlessly Resourceful: Whatever it takes, just make it happen (ethically)

Integrity: Have courage, be guided by the truth, don’t be afraid

Impact: Missionaries, not mercenaries

Beginners’ Mindset: Stay humble, don’t be attached to ego

Customer Obsessed: Customers First

Ownership: Care intensely about the mission and take responsibility

High Standards: Dream big and deliver epic outcomes fast

Where We Work

Since Glints was officially launched in Singapore in 2015, we've rapidly grown our footprint across Greater Southeast Asia to operate in Indonesia, Singapore, Vietnam, Taiwan, Malaysia and Philippines.

Learn more about Glints and our culture at bit.ly/glintsculture,

Or check out our Careers Page at https://glints.com/careers!

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