Sales Management Operation Associate

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel's digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia's digital economy.

We are piloting an innovative Loyalty Platform for Farmers, in collaboration with leading agri-brands. Our platform connects farmers with valuable resources, learning opportunities, and rewards, while enabling brands to engage meaningfully with their farmer customers.

We are looking for a Sales Management Operation Associate to join our dynamic team. This role is essential in managing buyer relationships, optimizing sales processes, and ensuring a seamless transaction experience for our clients. 

What will you do but not limited to: 

• Manage buyer accounts and relationships, ensuring high levels of customer satisfaction and retention. 

• Coordinate sales operations, including order processing, invoicing, and customer inquiries to ensure timely delivery and service quality. 

• Analyse buyer preferences and sales data to provide insights for enhancing sales strategies and optimizing inventory management. 

• Collaborate with cross-functional teams, including marketing, logistics, and finance, to align sales initiatives and streamline operations. 

• Develop and maintain sales reporting tools to track performance metrics and key performance indicators (KPIs). 

• Managing existing partner, follow up new leads and onboarding new partner. Ensure smooth onboarding process.  

• Monitor market trends and competitor activities to identify opportunities for growth and improvement. 

• Bachelor's degree in business administration, Marketing, or a related field. 

• Minimum 1-2 years of experience in sales management or operations, preferably in a digital goods or e-commerce environment. 

• Strong understanding of sales processes, buyer psychology, and market dynamics. 

• Exceptional communication and interpersonal skills for building and maintaining internal and external buyer relationships. 

• Ability to analyse data and derive actionable insights to enhance sales performance. 

• Proficiency in sales management software and Microsoft Office Suite (Excel, PowerPoint, Word). 

• Strong organizational skills and the ability to manage multiple tasks effectively. 

• Self-motivated with a proactive approach to problem-solving and driving results. 

• Team player with the ability to collaborate across various departments. 

• Attractive total compensation of salary, festive allowance, and annual bonus
• Private Health Insurance
• Working device provided
• Employee Development Program
• Flexible Working Arrangement
• Culture programs
• Mental Health & Well-being program
• Various club and Engagement activities
• Anniversary Leave