Deskripsi pekerjaan
Company Description
Tribe Bali Kuta Beach is a 4- Star Hotel with 165 room. Located in next to the famous Kuta Beach. The hotel is only 10 minutes from Ngurah Rai International Airport Bali. Within easy walking distance to markets, shoop, restaurants & Kuta famous beach, Tribe Bali Kuta Beach is ideal for leisure and business.
Job Description
鈥upervise daily reservations operations and ensure timely, accurate handling of booking enquiries and requests.
鈥anage individual, corporate, group and long-stay reservations, including amendments and cancellations.
鈥onitor room availability, rates, inventory and booking conditions.
鈥nsure accurate reservation details, guest profiles, payment guarantees and booking documentation.
鈥upport revenue generation through upselling, booking conversion and implementation of approved pricing strategies.
鈥upervise, coach and support Reservations Agents to achieve service and performance targets.
Qualifications
鈥inimum 2 years of hotel reservations experience, preferably with supervisory or senior Reservations Agent experience.
鈥trong knowledge of reservation procedures, room inventory, rates and revenue management principles.
鈥xperience with Opera PMS/Opera Cloud and Microsoft Office is preferred.
鈥xcellent communication, organizational and problem-solving skills.
鈥trong leadership skills and the ability to supervise, coach and motivate a team.聽