Lamudi sedang merekrut seorang
Relationship Manager | Renewal
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About Lamudi
Our mission is to provide any Indonesian the most trustworthy and reliable way to buy a property. We do this by using technology to empower 10,000+ real estate agents and 100's property developers by connecting them to millions of prospective buyers previously beyond their reach. Lamudi.co.id is a property technology company that aims to enable and support all parties along the property seeking, buying, and selling process from our range of products and services.
About the challenge
Do you have great communication skills? Are you interested to learn more about account management & telesales, and develop skills for a successful career in sales, account management or customer service? Are you looking for a great place to start or further your career? If yes, roll up your sleeves because we have an interesting position for you!
In this opportunity, you will be trained to develop yourself as a Telemarketer and will learn a lot about telesales, account management & customer service. Your role is to facilitate the communication between Lamudi and it’s end-users, and provide excellent customer service all the way through.
About Lamudi
Our mission is to provide any Indonesian the most trustworthy and reliable way to buy a property. We do this by using technology to empower 10,000+ real estate agents and 100's property developers by connecting them to millions of prospective buyers previously beyond their reach.
What a day at work for you will look like:
- You will provide AAA service on the phone to make potential customers enthusiastic about our product
- You will generate sales among client accounts, including upsetting and cross-selling Lamudi memberships over the phone
- You will advise your customers on the best products for them to use
- You will build great relations with your customers over the phone
- You will manage your pipeline in our CRM (Salesforce) and keeping management up to date of your progress
Is this you?
- Sees the opportunity, knows it's a numbers game: the more you call, the more you make
- Resilient: no harsh conversation can get them demotivated
- Excellent communicator: Able to speak clearly and directly through a friendly tone which can convey respect and empathy.
- A client success mindset: is able to demonstrate outstanding account management skills and understanding of the needs of the customer
- Have at least a Bachelor degree from reputable University.
- Have minimum 1-year work experience in Telesales/Telemarketing and year 1 Customer Service and related position.
- Proven experiences in maintain existing customer.
- Have a commitment to the job and you are excited to work in a fast-growing startup.
- You are eager to learn and willing to go beyond the job description.
Our selection procedure in a nutshell
The position reports to Broker Classified Manager. During the interview process you will meet him/her, as well as a few business stakeholders and Management Team members.
If you want to become a part of our highly motivated, international team, please click on the 'Apply Now' button to send us your application! We are looking forward to hearing from you!
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