Regional Product Ops (App Performance) - Buyer

About The Team

About Sea Labs Indonesia

Sea Labs is at the core of the Sea platforms development, supporting diverse business lines from e-commerce, supply chain, games, payment and finance, among many others. The strong growth and unique positioning of Sea's e-commerce business, Shopee, spurred the launch of Sea Labs Indonesia. Since its inception, the group of passionate engineers have charted the course to drive the best experience for our users in Indonesia, many of which solutions are even adapted to other markets in the region.

Sea's hyper-growing business scale has transformed most "innocent" problems into huge technical challenges, and there is no better place to experience world-class projects first-hand if you love technologies as much as we do.Together with our passionate and driven teams, you'll get to develop your skills, build on industry knowledge and collaborate with global teams in a dynamic space. Browse our Sea Labs Indonesia team openings to see how you can make an impact with us.

Job Description

• • Strategize App performance metrics for key Shopee pages and product lines
  • Collaborate closely with cross-functional teams (Development, Quality Assurance, Product Management) to drive implementations of App technical products and ensure projects are delivered timely with a high quality 
  • Ensure effective communication with stakeholders on project deliverables
  • Conduct regular monitoring and analysis on the key App metrics
  • Define new metrics and establish the whole process from data acquisition to data analysis/visualisation, generate valuable business and technical insights 
  • Regularly review and analyze users’ feedback, understand issues faced and define appropriate solutions for continuous App optimization
  • Responsible for Shopee App’s overall efficiency, online performance and user experience
  • Monitor closely app performance situation in the market together with app performance QA team

Requirements

• • Bachelor’s degree and above in Computer Science, Engineering or equivalent field with more than 2 years working experience in a technical field
  • Strong analytical skills, able to understand complex issues and identify the root cause, capable of critical thinking and making data-driven decisions
  • Able to articulate and clearly communicate complex business or technical information in a simple, logical and impactful manner
  • Experience in creating detailed product requirement documents, functional specifications and other documentations
  • Strong ownership and team spirit 
  • Comfortable in a dynamic environment, respond to evolving priorities quickly and systematically
  • Well-versed in spoken and written English 
  • Proficiency in Mandarin will be additional value 
  • Passionate about technology, understand its impact on business and society