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Regional Consumer Engagement Manager (Partnership & Visibility) - Surabaya

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About the Role

Regional CE Manager (Partnership and Visibility) oversees visibility and partnership in the regions which aims to hack growth for focused products. He/she is analytical and creative at the same time, and always looking for growth opportunities. This role combines deep consumer understanding, data analytics, and project management.

What You Will Do

Responsible for driving consumer engagement focus areas in terms of Partnership and Visibility in which will deliver POI domination, POS merchants branding, standard package that will deliver District target completed orders and active users.
Creating consumer engagement strategy and plan according to local insight, merchants branding & POI domination and HQ driven initiative amplifications for the region.
Overseeing completed order transaction and MTU achievement vs target in regular basis, immediate actions to fill the gap if any .
Manage regional/local insight generation for idea creation, translating into key actionable initiatives to build relevance with local residences.
Be counterpart of HQ Product Marketing team and responsible to translate all strategies into actions.

What You Will Need

Bachelor degree from top university or any well-known universities from each region) or abroad with GPA > 3.2 or equivalent
Preferably majoring in Marketing Management or Business
At least 5 years of working experience in marketing
Solid experience in handling ATL and BTL marketing
Good understanding of local knowledge & demonstrate excellent in Digital Marketing Campaign
Able to teach related Consumer Engagement knowledge to all CE team
Easily adapt to change, shows flexibility, prioritisation, organisation and time management skills
Excellent communication skills with demonstrated interpersonal flexibility and strong team management skills

About the Team

Regional CE Manager (Partnership and Visibility) or RCEM works as a center of excellence for partnerships and increasing potential visibility in respective regions. He/she will collaborate intensively with District Head to drive consumers and win their perception. He/she will have matrix support in every district called Consumer Engagement Executive who run and execute all strategies defined.

About Gojek

Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.

As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.

Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.

About GoTo Financial

GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.

GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.

Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.

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