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Recruitment Consultant (Key Account Manager)

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At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organisations realise their human potential by joining great organisations, learning the right skills and building great teams.

We’re looking for a Key Account Manager to join our Sales team, to drive the customer success and customer experience function across TalentHunt, build interactions with customers, as well as solve their problems and needs. She/he will also encourage the customer to get the best from what we offer and think of ways to improve and systematize customer experience. She/he will manage client retention rates, job renewal (farming), and upsell different products line to clients through business transformation.

What You’ll Be Doing

Manage client retention rates, job renewal (farming), and upsell different products line to Glints’ key clients (increase wallet share)
Manage long term partnerships and provide outstanding service to the client on commercial and rally for differentiated support from the larger organization (CLV)
Identify the client's value chain and ultimately create value map strategies for our own set of customers
Work to perform in analyzing Glints key customers' satisfaction and needs, which may open up new opportunities for cooperation
As a consultant for our hiring partners, providing the business solutions through Glints products

Who We Are Looking For

Min. 3 years of working experience in sales, account management, customer-facing success, support, or other relevant roles
Proven track record of exceeding or high achievements in individual targets either in sales, key account management, or a similar function
Process-driven: high attention to detail, with a process and solution-oriented mindset
Comfortable working with early-stage products, i.e. you work well with uncertainty and like taking responsibility
Excellent communication and interpersonal skills
Knowledge of pricing and revenue management principles and practices
Ability to work independently and as part of a team
Able to develop account development plan for each of Enterprise and Key Accounts
Comfortable talking with the CEO level and dealing with enterprise accounts
Must have a positive attitude
Must have - Advanced English proficiency: able to converse and write well in English

Let’s Realise Human Potential.

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We have impacted many lives but there’s still plenty to be done. If you’re ready to grow and make an impact, you’ve come to the right place.

What is Glints?

Glints is the leading talent ecosystem in Southeast Asia, with an enduring purpose of contributing to a world where people and organizations can realize their human potential.

Today, Glints is the most well-funded and well-capitalized startup in the talent recruitment space in Southeast Asia, with over US$80M in total investments raised till date.

Our tech-enabled approach to recruitment and career discovery connects more than 4 million candidates to their next dream opportunities. We have also supported more than 50,000 companies in finding top talent and doubling recruitment efficiency.

Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times.

In 2020, we were recognized by LinkedIn as one of the Top 10 Startups in Singapore. In 2022, we were featured in the top 20 of Nikkei-FT-Statista High-Growth Companies Asia-Pacific 2021 list. Moreover, we were also featured in the top 10 fastest-growing companies in Singapore by The Straits Times.

Who We Are

At Glints, personal and professional growth are just as important as business growth. That's why we created the Glints Culture Code: #RIIBCOH. It defines our values, guides our decisions and actions, and is what makes us special.

Relentlessly Resourceful: Whatever it takes, just make it happen (ethically)

Integrity: Have courage, be guided by the truth, don’t be afraid

Impact: Missionaries, not mercenaries

Beginners’ Mindset: Stay humble, don’t be attached to ego

Customer Obsessed: Customers First

Ownership: Care intensely about the mission and take responsibility

High Standards: Dream big and deliver epic outcomes fast

Where We Work

Since Glints was officially launched in Singapore in 2015, we've rapidly grown our footprint across Greater Southeast Asia to operate in Indonesia, Singapore, Vietnam, Taiwan, Malaysia and Philippines.

Learn more about Glints and our culture at bit.ly/glintsculture,

Or check out our Careers Page at https://glints.com/careers!

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